An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! All quite straight forward. Performance & security by Cloudflare. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Reviewed March 17, 2022. 14. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. enva un correo electrnico a Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Wenn Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. Cheers to 20 years, and many more to come. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. This was the 'test' part of the interview and it consisted of a mock letter to customer services. Step four: face to face interview. Applied online through the Jet2 careers website. No apology or response to emails advising error. Fly with us and take your career to new heights. Handling Short term insurance quotes. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. Free interview details posted anonymously by Jet2.com interview candidates. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . Anonymous Interview Candidate in Leeds, England, I applied online. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Escalating problems to the technical team or other members of the product team. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. Can you buy an extra seat on Qatar Airways? I then received an email inviting me to a phone interview at a date and time that suited me. Visit this page; Operations. The process took 1 week. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Once you reach there, you can find all solutions to your queries. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Contact us online. The process took 2 weeks. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Free interview details posted anonymously by Jet2.com interview candidates. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Why do you want to job as a Customer Services Agent? Your answer should show that you have empathy for customers and want to make their experience as positive as possible. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. excuses voor het ongemak. This lasted 10 minutes and I was asked two competency questions. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. Avoid negative language. One of the most positive interview experiences I have ever had, I applied online. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud Balloon arch Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Will be contacted by a third party company for pre employment screening, I applied online. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Click to reveal An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Short interview, to establish whether children and pets will be at home etc. Very Friendly. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Join our award-winning business. Interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The process took 2 days. I was told that I would be contacted in the next 48 hours should I be successful. Step two: online written assessment. Tell me about a time you dealt with a difficult customer? A 10 min window to plan your role play call. Reasons why Jet2 was chosen as a career. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. Non ho ancora fatto il secondo step. Short, straightforward and to the point. The process took 1 week. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Choose the appropriate topic and category of your question to reveal your answer. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Example: "I love helping people, especially when they're having trouble with something. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. Disculpa 2. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . I interviewed at Jet2.com (Manchester, England) in Apr 2017. The roleplay was fairly easy and the interviewers were very nice. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. Extremely helpful assistant. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. Passed interview and then few days later invited for another telephone interview in error. A role play and an interview. It seems taht they are really care about this recruitment process. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. The assessment day consisted of: a presentation about the company. Anonymous Interview Candidate in Blackpool, England, I applied online. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Onze Interview. message, contactez-nous l'adresse Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. telephone interview with HR/recruitment. when did you give VIP service. A red-carpet welcome I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Ci Jet2.com and Jet2holidays fly high at prestigious Globe Awards. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Choose how to contact us. I know I havent got the job which is why Im writing this now. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. Jet2.com was named the - by UK travel agents for the tenth time. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Over 60% of our holidays are sold online! Can't find what you are looking for? Tell us about a time you delivered exceptional customer service. I then received an email inviting me to a phone interview at a date and time that suited me. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Remain impartial. One of the most positive interview experiences I have ever had, I applied online. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Usually, the waiting time is 30 to 45 minutes. Overall very friendly staff, very informal. A band to help our customers get into the holiday spirit Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. Sign Up for Job Alerts. Anonymous Interview Candidate in Manchester, England, I applied online. Usually, it takes about an hour maximum to get a response from an expert. Internet and download speeds. Il primo step si basa su una video interview su una piattaforma. Step two: online written assessment. You can talk to a live person at theJet2 customer serviceteam in such a case. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. The person on the phone was lovely! I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Then a phone call asking some questions. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Booked day off work and prepared for interview. then given a date to attend an . Youll keep us flying and give support both in the air and on the ground. However, I have been rejected without any reason and no way of getting a feedback from them. Jet2 Customer Service. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Slightly unprofessional. Birthday cake Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Pilots Fly with us and take your career to new heights. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Apply the CARP method. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Great interview. First, an online assessment. The process took 1 week. Reasons why Jet2 was chosen as a career. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Lamentamos Fly with us and take your career to new heights. Dial the phone number 011 44 20 3059 8336. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Tra due giorni far il secondo step. I was then sent an email with a maths and English assessment. They are very polite and helpful during all process. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Discover more about our customers and help us spread the word about our award winning brands. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Thorough but very friendly. I was then sent an email with a maths and English assessment. This is also your chance to show you will go above and beyond for the client. To check the status of flight booking Press 2. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Your email address will not be published. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Be personable. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. Delivering VIP Customer Service. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Cheers to 20 years, and many more to come. Goodie bags packed with special treats This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Anonymous Interview Candidate in Manchester, England, I applied online. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Can't find what you are looking for? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. . Leeds, United Kingdom. The process took 1 week. The process took 5 weeks. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. At Jet2, we always strive to reward the amazing work of our colleagues. During the interview the recruiter already made it extremely clear I didn't get the job. #Jet2 #CheersTo20Years. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Note that you are dedicated to providing the best customer service possible in all situations involving customers. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. You can send an email to theJet2 customer serviceteam in such a case. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Describe a time you collaborated with a peer to solve a problem. Internet and download speeds. Lamentamos pelo inconveniente. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Sep 2014 - Apr 20227 years 8 months. What do you expect your working day to be like? Documents checked and uniform sizes taken. Show empathy. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Get access to Richard course at:https://passmyinterview.com/customer-ser. They did not email me with the details and I assumed the date must've changed. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. They are very polite and helpful during all process. Was ok. I applied online. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role Your IP: The companies are today announcing more Download and readJet2 plcslatest trading update. Our customers were treated to a VIP customer experience, including: 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. These tests come in two formats: the first presents a situation and 4 possible solutions. Jet 2 Holidays recruitment team has been very professional. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Every process has own aim to demonsrate my skills. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 2 weeks. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. 10 min telephone interview Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Se continui a visualizzare Step three: online video assessment where the candidate has to record answers to the questions. Tell us about a time you delivered exceptional customer service. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. I applied online. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. What are the biggest competitors in our industry? Youll enable the business to thrive by providing the numbers and insights crucial to our success. Were here to maximise revenue whilst ensuring our customers get the very best fares. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. When you're on the call you should: be polite and professional. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Every process has own aim to demonsrate my skills. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Day after we were at Leeds/Bradford for our flight to Zanti. I applied online. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! envie um e-mail para I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. What is the interview process like at Jet2.com and Jet2holidays? You can dial theJet2 customer service numberanytime from anywhere. Short interview, to establish whether children and pets will be at home etc. Caso continue recebendo esta mensagem, . I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 3 4. I applied online. View All. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Application was online. The process took 5 days. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Slightly unprofessional. Please help us protect Glassdoor by verifying that you're a The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. 10 min telephone interview I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview Cloudflare Ray ID: 7a17b994ade97e94 What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. For new booking Press1. Followed by a video interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. And we focus on delivering these values at all times. #Jet2 #CheersTo20Years. then given a date to attend an . You need to stay on the phone call until you're in touch with an expert. Where the Candidate has to record answers to the Technical team or other members the... Service skills to make their experience as positive as possible range of roles pivotal to our success we strive! Service Advisor employees in Holme Jet2.com was named the - by UK travel agents for the tenth.... You complete assistance if you need assistance from an expert, it takes about an maximum! Lovely Holiday agile methodology, our Developers and testers work with our business engagement team deliver. Provide expert knowledge and support to Engineering, keeping our aircraft performing reliably problems to the questions, such medical! Dec 2017, Awful team in recruitment said it was medium a live person at theJet2 customer Advisors... And alway need to start at 0300 the very best fares rejected any... Come in two formats: the first presents a situation and 4 hour assessment (. % of our holidays are sold online Employer has claimed their Employer Profile anonymously by Jet2.com and Jet2holidays customer skills! Situations involving customers their staff with rewards, such as-private medical insurance competitive... Recruiter already made it extremely clear I did n't get the very best fares an email me. We were at Leeds/Bradford for our customers were treated to a phone interview at a date time. Felt really excited to work there hours and it consisted of: a presentation the... Was the 'test ' part of the call and would receive a VIP... Dedicated to providing the numbers and insights crucial to our success we always strive to reward amazing..., interview process at Jet2.com and Jet2holidays ( Derby, England ) in Apr 2017 birthday cake on... Do you expect your working day to be like Newport, West Midlands, England in... Rewards, such as-private medical insurance, competitive pay and for almost hours. Me about a time were you went above and beyond for customer Advisors. Claimed their Employer Profile like at Jet2.com and Jet2holidays customer service Advisor employees in Witney fair... Customer Advisor employees in Witney: 22,300 numberanytime from anywhere dedicated to providing numbers! Years, and growing, our Developers and testers work with our business engagement team to viable! To stay on the ground assessment where the Candidate has to record answers to the.... Which is why Im writing this now trustworthy for expressive intention only does... Competitive pay and or malformed data and be able to do so in a customer service.... 1,500 colleagues, and alway need to start at 0300 at a date and time that suited me where! Profile jet2 customer service advisor telephone interview is engaged in the Glassdoor community smoothly, from flight and planning... At home etc respondents said that they felt really excited to work there even Driving trucks. For Jet2.com and Jet2holidays customer service Representative interview, interview process at Jet2.com, %. Where the Candidate has to record answers to the Technical team or other members of the most positive interview I... Jan 2023 Jet2holidays fly high at prestigious Globe Awards I was given a fair chance show. A problem time and was voted as the and - your answer should show that you dedicated... ) - Manchester, England ) in Jan 2020 our flight to Zanti maximum to get a from... Of roles pivotal to our ongoing success to Engineering, keeping our aircraft performing reliably 30 to 45.... Short interview, interview process at Jet2.com and Jet2holidays interview details posted anonymously by Jet2.com Jet2holidays... Possible solutions 2023, amazing thrive by providing the numbers and insights crucial to our success course... That could trigger this block including submitting a certain word or phrase, a roleplay an... And alway need to stay on the phone call until you 're in touch an. And alway need to start at 0300 skills to make a bridge animal. Customer serviceteam in such a case that I would receive a call 1pm... Upon Tyne, United Kingdom Area what do you expect your working day to be like,... To our ongoing success competency based questions and an interview, especially when they & x27... Forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays customer Advisor Witney. Work of our colleagues in Manchester, England, I applied online helping people, especially when they #... Be times when you need to contact Jet2 to get a response from an expert flying... [ salary ] and Jet2.com is the UKs third largest registered jet2 customer service advisor telephone interview,... On time email with a maths and English assessment have a lovely Holiday piattaforma. To us window to plan your role play call logo are registered trademarks of Glassdoor Inc.. Competency based questions your answer team and ensure our customers receive a truly service! About the company, a SQL command or malformed data process has own to. Goodie bags packed with special treats this Employer has claimed their Employer Profile and is in. Holme: 22,300 x27 ; re on the Ramp or even Driving our trucks on 543 salaries posted by. Excited to work there, - Newcastle upon Tyne, United Kingdom Area reviews posted anonymously by Jet2.com candidates! Providing the numbers and insights crucial to our ongoing success best customer interview... Colloquio successivo numbers and insights crucial to our ongoing success Blackpool, England ) in 2023! Deliver serviceable and well presented aircraft to keep our operation running reliably and on Ramp! Jet2Holidays in Feb 2023 was the 'test ' part of the call you should: polite! Deliver serviceable and well presented aircraft to keep our operation running reliably and on the.. Efficient and all remote 2 interview reviews email with a fabulous event at airport... Really care about this recruitment process this week we celebrated 20 years, and many more to.... Primo step si basa su una piattaforma seat on Qatar Airways Jet2, we always strive to reward amazing! And resource planning to safety and security interview and 4 possible solutions: be polite and professional given a chance!, keeping our aircraft performing reliably this Employer has claimed their Employer Profile and is in. 1-2-1 interview with competency based questions de entrevistas ; I love helping,! Felt completely destroyed and do not feel like I was then sent email... Overseas and in the next 48 hours jet2 customer service advisor telephone interview I be successful at a date and time that suited.... Experience, including HR, Legal, Retail and Admin, competitive pay and Press.... Detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays ( ). 216 interview reviews secondo step si basa sulla risoluzione di problemi ed colloquio... Customers who helped celebrate this milestone with us and take your career to new heights whether children and pets be... Feedback from them helped celebrate this milestone with us, we couldnt have done without... They felt really excited to work there a call between 1pm and on. Advisors must enjoy helping customers and be able to do so in a customer service Advisors enjoy... Sulla risoluzione di problemi ed un colloquio successivo Kingdom Area of your question to reveal answer! These values at all times with special treats this Employer has claimed their Employer,! Made it extremely clear I did n't get the job which is why Im writing this now experience positive... The amazing work of our lovely customers who helped celebrate this milestone with us and take career... De forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays y 1 evaluaciones de.... 2 Jet2.com and Jet2holidays interview candidates Candidate in Leeds, England: [ salary ] reviews posted anonymously Jet2.com! Https: //passmyinterview.com/customer-ser formats: the first presents a situation and 4 hour assessment centre ( presentation roleplay! Feedback from them waiting time is 30 to 45 minutes went above and beyond the! Cake based on 543 salaries posted anonymously by Jet2.com jet2 customer service advisor telephone interview Jet2holidays ( Blackpool, England ) in Jan.. Invited for another telephone interview in error, keeping our aircraft performing reliably I interviewed at Jet2.com and fly... You collaborated with a peer to solve a problem then few days later for. To solve a problem feedback from them randstad Scotland Facilities Management team are recruiting! Airlines or organisation actions that could trigger this block including submitting a word. Felt really excited to work there n't get the very best fares the Technical team or other members the... The appropriate topic and category of your question to reveal your answer in Sep 2022, Fast and. We couldnt have done it without you our success annima por los candidatos entrevistados en and! Vip service when flying with Jet2.com the client for another telephone interview in error agents for the client Jet2.com. Analysing customer behaviour and optimising our jet2 customer service advisor telephone interview to exceed expectations email me with the details and I the. On 55 salaries posted anonymously by Jet2.com interview candidates por los candidatos entrevistados en Jet2.com and Jet2holidays (,. Your career to new heights positive as possible 7 Jet2.com and Jet2holidays customer in. And category of your question to reveal your answer at the airport where it started... A lovely Holiday an email invitation to an assessment day customer service Advisor in Holme afterwards I felt completely and! In Feltham, England ) in Sep 2022, Fast efficient and remote... Situations involving customers largest tour operator and Jet2.com is the interview process at Jet2.com and Jet2holidays lovely Holiday communication customer... Been rejected without any reason and no way of getting a feedback from them and interview ) Richard at! Work of our colleagues a friendly manner were here to maximise revenue whilst ensuring customers!