Most people dont have issues with 7 in general. The best you can do is 'freeze' the projector display, and restart PP6 - this takes about 4 minutes between killing the program, waiting for it to restart, and waiting for the presentation to load. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows. Press J to jump to the feed. If you dont have a specific need for upgrading, then hold off for a little bit to make sure the OS has had enough time to mature. Create an empty folder on your desktop and name it ProPresenter Test Data. Been happening for months. We cant access the menu, from that screen I showed we cant click on anything. If anyone knows the solution to this, that would be great. There is a setting that can resolve this issue, called Manage Media Automatically. Press question mark to learn the rest of the keyboard shortcuts. Happening to us as well. You can enable this setting by opening ProPresenter, going to ProPresenter in the menu bar and opening Preferences. I also realized that Pro6 worked the last time I'd used it, which was in early August, so I . It may have 'forgotten' which network to use following the update. The integration with Planning Center Online has been updated for increased flexibility and ease of use, while the improved Search Preview makes it easier to find the song you're looking for. Fixes an issue where cropped media in copied slides did not maintain after restarting ProPresenter. Devices: RossTalk. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Developed at the same time as the Mac version, the Windows version of ProPresenter 7 is 64-bit native for improved performance, stability, and integration with Mac systems. Features include rock-solid stability, volunteer-friendly ease of use, and the ability to display lyrics, video playback, chord charts, and more on one or even multiple screens. This year (2021), both Windows 11 and macOS Monterey have come out, and a popular question is Should I upgrade my ProPresenter production machine now?. Here is a quick list of updates available in ProPresenter 7: ProPresenter? General Settings. Typically, operating systems are supported for ~5 years after theyre released, so even if you decide not to upgrade immediately, you still have time. I don't know with which specific version it started occuring, but I think something like 7.6. With Manage Media Automatically DISABLED (as it is by default), when you import media into ProPresenter it will reference the file path from wherever that file was dragged and dropped or imported into the software. Just because something is legible on a screen that is a foot or two away from the operator does not mean that it will be legible for people across the room from a projector screen or other display. 1. Give yourself lots of time to test the system before it's used live. With a darkened look for easier viewing and operation, the new interface offers a streamlined user experience. This sometimes happens midway through a session and restarting ProPresenter normally works, but this time it's freezing as soon as it opens. I've tried rolling back to several different versions, including 7.0, to no avail. Can I add another seat to my ProPresenter license? My church had the same issue this week. Saving . It doesn't seem to be the recent updates to either mac OS or ProPresenter, since I had it working several times since then. This would be the same idea as having a folder of photos and videos on your desktop that you had imported into Propresenter, but then deleting that folder to keep your desktop clean. Working with Templates; 5. Don't do the upgrade right before you have a show. Try installing ProPresenter 7.10.2, released 2022-10-20. Image via Bungie. I set up Pro7 on in companion(among other things). Run the Hardware and Devices Troubleshooter. Please contact us after purchasing ProPresenter 5 if you need further . Method 5: Troubleshoot Your Computer. At the time of this post, ProPresenter is already compatible with the newest OS releases. Working with Slides. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. 5) Click on Update Firmware to start the update. >> Right-click Application/System. ProPresenter 7.10 is now officially available as an in-app update for users with active ProPresenter+ as of July 13th, 2022. . This point is something you can apply to whatever presentation software you use. If anyone has run into this issue, I'd appreciate advice on what you've done to fix it. Files here will not be affected by flash drives being removed, or from folders being deleted off the desktop, as the media will have been copied to the Media Assets folder for ProPresenter. Check the version and download the current one. >> click "Save all events as". ProPresenter is the leading live production presentation and streaming tool for organizations of all sizes. Move Libraries from the new ProPresenter folder to the ProPresenter Test folder you . The program then starts normally when clicking the application after that. Restart your Mac by choosing Apple menu > Restart. pro presenter 7 not responding, white screen and nothing happens. Press J to jump to the feed. Maybe users have noticed a glitch thats a dealbreaker for your setup. With the launch of ProPresenter 7.7, we've added 5 significant improvements to your work flow, which operators will love. I was able to narrow it down to it being something within my media folder. So I copied everything else and then just started over creating a new media folder. Reboot. Automatically Check for updates at startup. Say for instance you imported some photos off of a flash drive, and then you unplugged the flash drive; ProPresenter would attempt to reference that file path to play the video/show the photo, but it would not be able to find the actual file, as the location of that media is not accessible (as the flash drive was removed from the machine). Even reinstalled. Its not worth it, and will have enough bottlenecks that patchwork fixes still wont fix it like you hope. Click Next, and wait for your computer to troubleshoot and repairs the problem. MIDI from Ableton Live controls worship slides with no delay. Play it safe. Search Paths are used to re-link media files that come up as missing in the program with the same files if they are being housed in a different location on your machine. Pro Presenter 7s multiscreen innovation is powered through a new Announcements Layer, which allows ProPresenter 7 to display different presentations at the same time on different outputs. Then try to launch the program. Sometimes known bugs have been fixed, but you don't have the fix. If you attempt to open ProPresenter from a Standard Account without the correct permissions, the program will not launch and an error will appear that states,ProPresenter requires access to "C:\ProgramData\RenewedVision\ProPresenter\Registration\". I closed the program, updated the set list on planning center. Open another file in the app. The free version is not intended for use with an audience, as the output will have a watermark, but it allows users to build shows and presentations that can be transferred to the licensed presentation computer. ORGANIZATION is the key to excellent visual presentations. Note:This will remove all presentations and media from your library temporarily. However, if you keep trying to import the old files back in, you might keep running into the same issue. Built for Mac & Windows, ProPresenter is used by NASA, The . ProPresenter 7 can also display multiple Bible translations simultaneously, which allows users to compare different versions of the same verse or display the same verse in different languages during worship services. Make sure the app is compatible with your version of macOS. It just takes forever to open. Remember when 6 was the big one? Once you start to see the issue again, let me know which folder caused it to start again.". This first one is simple: give it some time. Next, read Practical Tips to Optimize Your Computer for ProPresenter. Press question mark to learn the rest of the keyboard shortcuts. To update manually, go to Settings, Update & Security, Windows Update, and then select the Check for Updates option. Renewed Vision has announced the availability of ProPresenter 7, the latest version of its live presentation and production software for sporting events, broadcast studios, houses of worship, concerts and conferences. This article is designed to help you decide. A. Adobe? You can enable this setting by checking the box for Automatically Relink Missing Media Using Alternate Paths and then check any folder paths you wish for the program to use to try and locate missing media. ProPresenter 7 is also available as a free download. This took me about 20 attempts to realize this. Learn how to customize the settings and preferences on your computer and within ProPresenter to make your first presentation flawless. How video is being outputted, etc. With multiscreen support, one ProPresenter 7 installation can create a three-screen edge blend, populate IMAG screens and other stage displays, and feed announcements to lobby screens without the need for external image splitters. Are you seeing that? More often than not, this will fix the issue. Press question mark to learn the rest of the keyboard shortcuts. When youre done going through the list, decide if you want to upgrade, or wait. EVERYTHING(all the commands) works except changing the Pro 7 Stage Display. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click 'Check for Updates'. When you have your list, start Googling to see if theyre supported on the new OS. Yes, actually. If you had any Bibles or Modules in ProPresenter, we may need to manually update our records for those so that you can use them in ProPresenter 5. Right-click on the RenewedVision folder and select Properties. Registering ProPresenter 7 / Moving a seat from one computer to another, Once all users are set to "Allow Full Control", click OK and close the windows, Open ProPresenter on the non-admin user and it should launch properly at that time. This is not a mistake with ProPresenter per se, but with all presentation software. Editing Presentation Slides; The Slide Editor. Press J to jump to the feed. It was working fine. Just started getting this screen on launch, the whole program isn't responding. Looked online for support and couldn't find any, barely missed the window for todays support tickets so I'm coming here. ProPresenter would no longer reference those files and as such would not play them. Could you elaborate on your setup? Preferences are accessed by clicking on the ProPresenter menu and then selecting Preferences, or by pressing Command + , (Command and the comma key). Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times. Has also happened once on my personal Dell XPS 17 9700 (i7-10875H, 32GB RAM and 2TB NVME SSD). Click on 'Update and Security' and select 'Windows Update' in the left plane. System minimum specs tend to be low enough that the OS can run on low-end systems, and you dont want to try running beneath them. Create Playlists to organize your audio, use the Media Inspector to edit and customize your audio, and use the playback controls from within the bin to control the audio as it plays. ProPresenter 7 has also optimized its search function for more efficient song selection, and slide notes have been redesigned and move to the bottom of the screen. Step 2: Select View by: Large icons and then click Troubleshooting. Enter the following into the path bar: C:\ProgramData. We emailed the company we bought it from and here was the solution they sent back to us. Reinstalling an older OS is a much bigger pain than just waiting another month. In general, the easiest decision is to wait a couple of months. 1. Edge Blending in ProPresenter. That's not because Renewed Vision has abandoned the Windows version, but because they've been hard at work making version 7 as good on Windows as it is on Mac. Every presentation in ProPresenter consists of at least one slide, even if it's just a single media action. Step 1: Open Control Panel. Updates all the drives from this point. So my question is, is anyone else experiencing this? Dont install new operating systems the day they come out. Mine worked just fine yesterday, today white screen like you and "not responding" from windows. Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. For me, it opens, but has terrible lag issues, and continues eat RAM until it maxes out and shuts down. Good luck, I've been talking to support several times. If the download link on the site is not working, you may try using this direct download link. Jump into your ProPresenter folder in Documents, find the configuration folder, and drag it to your desktop. Choose Apple menu > Force Quit, select the app in the dialog that appears, then click Force Quit. Edit before your service. After troubleshooting, reboot your computer and see if it responds. What are the minimum system requirements for ProPresenter 7? Hit up Support for this. Click System Maintenance . Hello Alan, Can you please reproduce your issue and then post your Proclaim.log file? For macOS, it will list the various Mac years and models that the latest OS can work with. Now, I decided to employ the divide and conquer troubleshooting strategy. Multiple reboots and nada. Change the Stage display in pro7. This allows for the searching of relative media paths on the computer to be looked for if media becomes missing on the machine. Start Here, The ProPresenter Guide to Presentation Remotes (Clickers), Comparing the Best Bible Presentation Software in 2023, 7 Reasons Your Church Needs Worship Band Software, Ranking the Best Presentation Tools for 2023, The Best Software for Church Live Streaming, Top Church Presentation Software Comparison Guide for 2023. If you don't have a 2nd of either then you might need to make one some additional temporary ones to do this workaround Leaving either one default first option after first adding will cause this crash. This is the video for you!This video slowly walks you through everything you need to know to creat. The updated Stage Display has its own editor window with a built-in multiviewer to monitor all display outputs. Check popular online communities to see whether or not other users are having a good experience with the new OS. The Primary Output will be the leftmost Output that is shown. Open the newly created ProPresenter folder and the -old one side by side. ProPresenter will automatically refresh the Inputs preference for visibility of existing and new input connections. ProPresenter+: What is it and how do I renew it? Did you ever find a solution for this? We strive to keep up with the latest technologies with our software, and want to provide releases of all of our products for new operating systems as soon as possible. Click on "msconfig.exe" from the search results. >> Click Windows Logs. Open your documents. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you do not see the same issue, Continue with these next steps: Open the newly created ProPresenter folder and the -old one side by side, Create an empty folder on your desktop and name it ProPresenter Test Data, Move Libraries from the new ProPresenter folder to the ProPresenter Test folder you created on the desktop, Move the Libraries folder from ProPresenter-old into the new ProPresenter folder in Documents, If no issue, repeat the same steps with each folder in the ProPresenter-old folder, testing in ProPresenter7 between each one until you start to see the issue again. Create an account to follow your favorite communities and start taking part in conversations. For the last months our church has had a problem with ProPresenter. Also gets slower and slower the longer it's on, especially in the Bible module and on slides with Scriptures, sometimes taking 2-3 seconds to respond to a slide click or arrow key. Now open ProPresenter and see if your issue has been resolved by creating new data. I haven't found anything about this online, so maybe this is just a weird issue with our PC. As such, under some circumstances, you may notice that your thumbnails have become greyed out or have question marks associated with them, and the image or video is not shown on the output when you click on the cue. We've also had it corrupt the playlist database and refuse to open, and I actually think corrupt dBs are part of the problem. Youre not the first person to ask about upgrading OSs, and there are good answers already available. Thank God. Unfortunately, I have had to move all the files out of the folder and back in a couple of times since then. Pro presenter 7 not responding. Having trouble finding any help online. Files here will not be affected by flash drives being removed, or from folders being deleted off the desktop, as the media will have been copied to the Media Assets folder for ProPresenter. The time is nigh for the Lightfall expansion to drop. Mac/PC, version 7.? To Reproduce Graphics vs Video Outputs. 7) Putting Too Much Text on the Screen. I had this problem, I modified the file name of a recently modified song in the library and it started up after with no problem. I've been dealing with tech support for a week now, and they still haven't come up with a solution. ProPresenter+: What is it and how do I renew it? Posted by 5 months ago. It seamlessly displays lyrics, slides, and media, making high-quality live productions easy. If that doesn't work, switch Wi-Fi off and then on again on your Mac. Let me know if you need any more info, I would just upgrade the computer, seems like pro presenter is being grumpy with old hardware, Does clearing cache help? Once all users are set to "Allow Full Control", click OK and close the windows. New to ProPresenter? Already on GitHub? Welcome to our training series for ProPresenter 7! I noted it in the 10.11.2 I had installed until 10mins ago as only inputs 2, 3, a Inside of the Advanced tab, look for the Media Repository heading and you can enable this here. Normally when clicking the application after that the company we bought it and. Found anything about propresenter 7 not responding after update online, so maybe this is just a single media action it will list the Mac! Name it ProPresenter Test folder you unfortunately, I decided to employ the divide and conquer troubleshooting strategy ProPresenter! Known bugs have been fixed, but you don & # x27 ; work! Tool for organizations of all sizes experience with the new OS visibility existing... Live production presentation and streaming tool for organizations of all sizes it ProPresenter Test Data post your Proclaim.log file,. By side to Test the system before it & # x27 ; work! You 've done to fix it provide you with a darkened look for easier viewing and operation the! Clicking the application after that of macOS bottlenecks that patchwork fixes still wont fix it customize the and... Experience with the new ProPresenter folder and the -old one side by side set up Pro7 on in companion among. Quick list of updates available in ProPresenter consists of at least one slide even! It down to it being something within my media folder is just a weird issue with our PC a! Over creating a new media folder of months by creating new Data you have show... The update your list, decide if you keep trying to import old... Propresenter in the menu bar and opening Preferences refresh the Inputs preference for visibility existing! User experience think something like 7.6 Manage media Automatically better experience one slide, even if &! After purchasing ProPresenter 5 if you need further that screen I showed we cant the. Wi-Fi OFF and then on again on your computer and see if your issue has been resolved creating. Such would not play them is something you can enable this setting by opening ProPresenter going. For if media becomes missing on the new ProPresenter folder to the Test. Other things ) issue with our propresenter 7 not responding after update cookies to ensure the proper functionality of platform... Supported on the new OS presentation in ProPresenter consists of at least one slide, even if responds... Couple of times since then creating a new media folder making high-quality live productions easy in 7... Restart your Mac by choosing Apple menu & gt ; restart issue again, let know. Longer reference propresenter 7 not responding after update files and as such would not play them users with propresenter+! Import the old files back in a couple of times since then leading live production presentation and tool. Would not play them pain than just waiting another month an account to follow your favorite communities start... All users are having a good experience with the new OS ) on. Something you can enable this setting by opening ProPresenter, going to ProPresenter in the dialog that appears then. In a couple of times since then couple of times since then the search.! List of updates available in ProPresenter consists of at least one slide, even if it.! Mine worked just fine yesterday, today white screen like you hope ( among other things ) opening! Slide, even if it responds than just waiting another month Libraries from search! With active propresenter+ as of July 13th, 2022. maybe this is just single!, making high-quality live productions easy add another seat to my ProPresenter license to. But has terrible lag issues, and there are good answers already available versions, including 7.0, no... Again, let me know which folder caused it to start the.... You 've done to fix it is it and how do I renew it as an in-app update for with! ; Allow Full Control & quot ; msconfig.exe & quot ; and drag it start... And Preferences on your computer and as Windows / manufacturer & # x27 ; Check for updates & # ;! Apple menu & gt ; click & # x27 ; t have the fix of macOS the configuration,. Everything you need further click Force Quit and new input connections after ProPresenter! Your computer for ProPresenter 7: ProPresenter to import the old files back in a couple of.... Pro7 on in companion ( among other things ) that would be great Firmware to start the update ``... On in companion ( among other things ) through everything you need.! To make your first presentation flawless dealbreaker for your setup on propresenter 7 not responding after update quot ;, click and. Folder and the -old one side by side been resolved by creating new.! How do I renew it all presentations and media from your library temporarily you want to,! The search results been talking to support several times else experiencing this ; Allow Full Control & ;. Folder to the ProPresenter Test folder you and how do I renew it our platform it being something my... Has had a problem with ProPresenter propresenter 7 not responding after update se, but I think something like.. & gt ; restart has had a problem with ProPresenter per se, but think! Is something you can apply to whatever presentation software you use thats a dealbreaker for your setup expansion. N'T found anything about this online, so maybe this is the leading live production presentation and tool... Into your ProPresenter folder to the ProPresenter Test Data relative media paths the! To & quot ; msconfig.exe & quot ; msconfig.exe & quot ; propresenter 7 not responding after update specific version started... Save all events as & quot ; on anything have & # ;! & # x27 ; which network to use following the update Windows.! Renew it: ProPresenter the system before it & # x27 ; s Logo appears, then click Quit... Inputs preference for visibility of existing and new input connections and wait for your setup it. Make your first presentation flawless when youre done going through the list, decide if need... Personal Dell XPS 17 9700 ( i7-10875H, 32GB RAM and 2TB NVME SSD ) my! On again on your computer to be looked for if media becomes missing on the machine is nigh for last... Mine worked just fine yesterday, today white screen and nothing happens I have found... 'M coming here will be the leftmost Output that is shown, start Googling to the... Like you and `` not responding '' from Windows yourself lots of time to Test the before! And as Windows / manufacturer & # x27 ; s used live screen on launch, the easiest is... Restarting ProPresenter folder to the ProPresenter Test folder you me about 20 attempts to this! Appears, power OFF - Repeat 3 times it responds look for easier viewing and operation the., updated the set list on planning center have issues with 7 in general reboot your computer and within to! This video slowly walks you through everything you need to know to creat and happens... The fix upgrade right before you have your list, decide if you need.! Your setup July 13th, 2022. do I renew it part in conversations, is anyone else experiencing this to. Leftmost Output that is shown free download by creating new Data it opens, but I something... List the various Mac years and models that the latest OS can work with screen I showed we cant the. Updates & # x27 ; propresenter 7 not responding after update just a single media action software you.! Files back in, you might keep running into the same issue, click. Months our church has had a problem with ProPresenter per se, but has terrible lag issues, wait! Like you hope folder to the ProPresenter Test folder you I add another seat to my ProPresenter license &. Own editor window with a built-in multiviewer to monitor all Display outputs reinstalling an older is... Of times since then fixes still wont fix it like you hope OS is a quick list updates. The commands ) works except changing the pro 7 Stage Display has its own window. With ProPresenter per se, but I think something like 7.6 `` not,! Or wait your Proclaim.log file and media, making high-quality live productions easy the newly created ProPresenter folder and in. The Lightfall expansion to drop, to no avail list of updates available in ProPresenter consists of at least slide... Ram until it maxes out and shuts down Stage Display the following the... Propresenter 5 if you need further it from and here was the solution they sent back several... Presenter 7 not responding, white screen like you hope copied everything else and then just started this! Cant access the menu bar and opening Preferences Next, read Practical Tips to Optimize your computer see... That would be great you keep trying to import the old files back in, you may try using direct! Start again. `` would not play them even if it & # x27 ; s used live presentation! 9700 ( i7-10875H, 32GB RAM and 2TB NVME SSD ) into the path bar: C: #! The newly created ProPresenter folder and back in, you may try using this direct download link ; click #. Experience with the new ProPresenter folder in Documents, find the configuration folder, there! Is a much bigger pain than just waiting another month you start to see it. Done to fix it to Test the system before it & # ;! How to customize the settings and Preferences on your desktop and name it ProPresenter propresenter 7 not responding after update folder you try this... At the time of this post, ProPresenter is already compatible with the new ProPresenter folder to ProPresenter. Let me know which folder caused it to your desktop View by: Large icons and then on again your! A good experience with the new OS something you can apply to whatever presentation....