Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. You can find out more and change our default settings with Cookies Settings. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. In trying times like these, there's nothing like having cash in the bank. In the OP'ers case, the parents opted to rebook to a later cruise (2022), so have already used any FCV that was issued. On April 4, the U.S. Centers for Disease Control and Prevention (CDC) said cruise passengers no longer could fly on commercial aircraft when returning home from cruise ships docking at U.S. ports. Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. Future Cruise Sales on Celebrity Solstice. Sometimes it's worth a large investment to reap the benefits of a great credit card. Future cruises must be taken before Dec. 31, 2022. Some cruise lines have resumed sailing again with mixed results. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. You can read more about how this all got started here. Photo: Courtesy of Viking Cruises. That's the new plan at Carnival. Very very happy with their response. Just a matter of time before official announcement. Passengers who are unable to use the voucher can receive a refund equal to the original cruise value after the voucher expires. It isn't a given that cruise lines will offer the same itineraries when they resume service. I am writing to you today from my home, rather than the Viking office. We rebooked for July 2021. So who knows. What might work us to ask if they could transfer the money paid to another cruise in somebody else's name. Refund. Separately, the remaining 28 guests will also be quarantined. Even refundable cruise deposits have a timeframe in which they are refundable. I realize that to this point Viking has. Thanks Viking! Future cruise voucher at 125% or 100% cash refund. Best they can do is gift the cruise so someone else can enjoy it. The list of covered reasons is pretty short compared to comprehensive travel policies. I therefore am puzzled by some of the posts that seem to imply that Viking is somehow taking advantage of you. We still have $$$ "left over" for excursions. The CDC also noted 60 cases in 15 states of people who became infected on Nile River cruises in Egypt. At Holland America, the credits must be used by Dec. 31, 2022. Another rule banning anyone suffering from certain medical conditions such as diabetes or chronic heart disease also has been discussed. Our cruise is May 2 out of London. Why you might want to wait to change or cancel your flight or cruise. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. read more, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. About 4 - 6 weeks after disembarkation and returning home we received a cheque from Viking. But the Holy Land cruise starts in about 10 days, and (incredibly) theyre still selling it on their website. This is a decision we made with a heavy heart, but with present circumstances what they are, we are unable to deliver the high-quality Viking experience for which we are known. Viking, known for both its river cruises and ocean cruises, is not alone when it comes to pausing operations. We discussed all our options and came up with a plan and Wayne got it all set up for both of us right there. [CDATA[ Who wouldn't want the chance to pick up free money? MY TA has inquired about our cruise from Viking and all she isgetting is wait and see. All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. I think I can make better use of the money in the market for now than let it sit around. The good news for those worried about such rules is that they now appear to be off the table. The high annual fee is only worth it if youre taking full advantage of the cards benefits. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Maybe resorts on land will reopen months before cruise lines begin sailing again. That said, the discussions between the CDC and cruise lines are ongoing. Please be a little patient and if youdo your homework (andtry to be flexible), all will work out well. We are confident you can weather this storm! An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. They site the risk of quarantine, the spread of disease, as well as the challenges they're having providing excellent guest experiences as many ports and popular attractions are closed to visitors. Maybe other places as well, I'm not sure. Now Mr Trump has extended the 'lockdown' until the end of April and Boris is obviously going to extend it in the UK, companies will surely have to officially delay recommencement of operations? We booked a river cruise with Viking which we cancelled due to Covid and received travel vouchers from Viking for the amount of the trip. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. If by chance the cruise companies can resume cruising May 1st, I see hundreds of cruises to nowhere! Additionally, we are committed to share more with you as we all work through this complicated time together. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. 1) Viking like every other cruise line is in business to make money. CC Help Jenn Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. The question I would have of Viking is what happens if Viking cancels the Ukraine river cruise, since your parents took the FCV, would they only get a voucher or could they get a refund? Be careful that it is not tied to any pre-existing conditions. With the COVID-19 pandemic still in progress, it is important to understand that future changes, including cancellations and itinerary alterations, are always possible. Like they were when you first booked this cruise, so long ago and no one knew about the virus. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. You may be getting an offer from the cruise line that seems almost too good to be true: If you agree not to ask for an immediate refund, the company will give you a "future cruise credit" worth significantly more than what you originally paid for the trip. Really!!! This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. It then would put a few more ships into service every month. We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. Those who choose to take theirrefund as a future cruise credit rather than cash, will get a bonus 25% future cruise credit in addition to the 25%-100%. read more, Will vaccine and testing requirements go away? Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. This post contains references to products from one or more of our advertisers. The company will continue to . If it makes you feel any better, know that you won't be alone in choosing cash over credit. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. What are the pros and cons of a refundable cruise deposit? At least thats the way it worked for us when Sky did not stop at Heimaey. But by then, the price increase had claimed the voucher plus an extra $628. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. "As keen as we may be to get back to exploring, for now, international travel must wait," the cruise line's chairman said in a statement. Hes sailed on more than 150 ships. Enrollment required. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. 4) If the demand for their product allows them to get payment a year in advance for their product so they can use these funds to expand their fleet instead of borrowing it for banks - again, they wouldn't be very good business people if they didn't do that. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be subject . This is a tough topic to discuss. Viking has indicated that because they chose to keep their booking they are no longer entitled to a refund. Viking is our go to cruise line now. What Are Carnival's Early Saver Cruise Deals. And the Cruise Lines International Association, whose members include major cruise lines all over the world, has said its members agreed to voluntarily suspend U.S. sailings through at least Oct. 31. Norwegian Cruise Line Holdings is the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. But we are truly living in an unprecedented time. jtslattery, August 30, 2021 in Viking Ocean. When it got cancelled we booked a different cruise and had enough credit to book a suite. Norwegian is offering passengers a full refund for cruises during the 30-day shutdownor a future cruise credit of as much as150% of the value of the canceled cruisethat can be used through Dec. 31, 2022. You visit this site, it may store or retrieve information on your browser, in! Cdc and cruise lines have resumed sailing again with mixed results all got started here this contains... 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