Esta garanta no cubre daos causados por accidentes, mal uso, robo, uso y desgaste normal, o dao de los bienes causados por aerolneas u otros transportistas habituales. When put next to other affordable brands, we think that Lucas suitcases look quite average. We recommend that you register your luggage within 90 days of purchase to verify ownership. It was damaged due to poor quality on the first leg of my flight on 6/12/22. Copy. Street Address. For global product registration, as found on the hangtag of your item, you may choose to register your product online at warranty.delsey.com. **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. And that is how you test them in the storeempty. Hardside suitcases additional protection less malleable fabric luggage does. Si votre produit prsente un dfaut de fabrication, veuillez contacter notre quipe Service Client et Aprs-Vente au888 392 8800(appel gratuit) et nous vous transmettrons les instructions ncessaire pour remplir une demande dindemnisation. Any tech-related components, including but not limited to USB . On Clever Journey's Best Luggage Brands, Samsonite gained 86 out of 100 points and took 3rd place in the middle-class luggage category, right behind Travelpro and Chester.. Aside from a few rare cases, we didnt notice any issues with faulty wheels for any of Lucas bags. Lucas Luggage is a travel brand under 24/7 International LLC. Inspect your product immediately after receiving it from the transit company. Text. By clicking "accept", you consent to our use of cookies as described in our Privacy Policy. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. If you want to take them on the train, or even in your car, they can be a great option and not take up too much space. Sometimes their bags are slightly heavier than advertised. That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). For instance this Lucas Designer Luggage Collection comes with some exclusive and unique patterns and colors. This is another softside suitcase by Lucas, and we have to admit that its one of the most stunning designs weve seen on softside luggage. As an Amazon Associate, we earn from qualifying purchases. About the Shop. No. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. Take advantage of our global warranty in over 100 countries! SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. Contact us - we're eager to help! Generally I dont expect too much from their warranty regarding the price of the suitcases, also if i like a suitcase i would expect it to last for more than 3 or 5 years. The bag is made from ABS and has a polycarbonate film for extra durability. 1-912-299-3194. Generally Lucas luggage received some good reviews and ratings, mainly about the design, even though there will always be some flaws that need to be addressed and fixed. Lucas Luggage Set is the lightest expandable luggage with sturdy 360-degree spinner wheels for extra mobility making it easy to move around. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Submit a complaint and get your issue resolved. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. trailer First Name. We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. Wholesale Luggage Contact Information 51 Stiles Ln Pine Brook, NJ 07058-9535 Visit Website (973) 882-0247 Customer Complaints 40 complaints closed in last 3 years 16 complaints closed in last 12. They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. This places them at 14th place on our leaderboard. Many of today is polycarbonate luggage. Spacious compartment for unlimited packing. Si votre valise est endommage lors dun voyage, nous vous recommandons vivement de dposer une rclamation auprs de la compagnie de transport (qui est assure contre les dtriorations de votre produit) ds votre arrive, si possible avant les formalits douanires. Share your photos and videos with others to prove the truth of your words. Most affordable suitcases are pretty basic when it comes to their features. xref As youd expect from an affordable private label brand, their suitcases arent made for frequent travel. Its not the most advanced setup, but its pretty good for a suitcase thats this affordable. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. Heys offers 3 levels of luggage warranty depending on the product you have purchased. Tripsavvy. Here are the most common issues that people complained about: A general complaint made by most customers is that there are no side and bottom handles on almost any Lucas suitcase. Product Registration. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. If you purchased your product more than 12 months ago, please complete the warranty form on our contact us page with all relevant information and photography to start the claim process. The store should stand by what they sell or should not sell it. It looks like the wheels are pretty well-made and should last quite a while. Sign up and save. Hull. There is no need to register to validate the warranty. 42 26 Their support usually takes a week or more to reply, and often you get transferred to a new representative that asks the same questions again. The complaint has been investigated and resolved to the customers satisfaction. *. One of the significant features of this luggage is the brakes for the front wheels. Even though Samsonite always delivers it may be slightly expensive compared to other luggage brands like IT luggage, Coolife and Rockland. Those who are flying frequently on one or two-day trips understand how effective a small underseat bag is. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. Avoid Missing Flights, Are There Chargers On Planes? After days of researching and comparing all models on the market 2021 , JohnHarvards find Best Lucas Luggage Repair of February 2023. And if youll be using this bag frequently, eventually, it will break. Register your Warranty here If the link above does not work, copy and paste the following link on your browser Shipment of replacement bags or parts can be made to U.S. and Canadian addresses only (no PO or APO addresses). Later down in the full review, well go into more detail on each category and explain why they gained that specific score. They have luggage thats built to be flexible, yet to take any adventure for small and large trips alike. Lord, are people this thick? Pine Brook, NJ 07058 Airline damage, transportation damage, accidents, and regular use arent covered. However, there are also cases that have for decades. The cost of return shipment post-repair will be borne by it luggage. PAY LATER. Here are some pros and cons of the Lucas suitcase. Shop products from small business brands sold in Amazons store. Las reclamaciones de garanta deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1. Return to Store . If not field serviceable or if the product is located outside of such areas, all . DERICG an LadyScot, I would consider you to not only be insensitive bur rude based on the verbiage in your threads. Their zippers are average, even though zippers are a weak point for most of the luggage ( not just Lucas luggage) as they are easy to get stuck or even break off . Adrienne Vittadini Handbags and Luggage Overstock. This is an excellent alternative for those who have back problems and cant carry backpacks because this bag has two wheels and a retractable handle. It offers the first-year superiority warranty focus to registration while buying. But other than that, most people were happy with their purchases. We use affiliate links, and receive a small commission if you make purchases through them. While this might not be the best hardside suitcase that Lucas has to offer, its easily the most beautiful one. On CleverJourneys Best Luggage Brands, Lucas gained 67 points. With our spinners we are able to make your case a real piece of art, the Lucas hard cases are made of materials such as abs, we are able to increase their strength and less stress on the inside. Registration - Skyway Luggage. If the customer wishes to upgrade and buy any other expensive product, the customer will be required to pay the difference. And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. Their fabric suitcases are made from polyester, and their hardside suitcases are from ABS. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. Airline baggage handling is the most common cause of damage to luggage. Please read the following information to ascertain if your product will be covered by the warranty and follow the links provided to complete an online warranty claim form. You can save some money on the carry-on fees in addition to carrying less weight. Alternatively, you may contact the Customer Service Department at. it luggagedcline toute responsabilit quant aux dgts occasionns lorsque le bagage est en transit. That being said, you should remember that this definitely isnt a luggage set that will last decades. Pine Brook, NJ 07058. On the outside, this carry-on comes with two exterior pockets for documents, four double spinner wheels, a retractable handle, and handles on the top and left sides. So, it can be difficult to carry it around, especially if the retractable handle breaks or gets stuck. Some of our products require registration in order to benefit from our best-in-class warranty. If youre looking for an affordable lightweight carry-on, the Lucas Ultra Light Carry-on is a rock-solid choice. So, we can say that theyll undoubtedly be a solid choice for those who are looking for something affordable and dont travel too often. It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. Spend $125.00 more and get free shipping . Lucas 22" Wheeled Carry-On Domed Duffel. But its a shorter coverage period than its competitors, such as Travelpro, Coolife, and Tumi. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. If you want to know more about finding the perfect product for you, including our expert's tips and tricks, read this article . Luggage are subjected to irregular treatment at airports. It has a fully lined interior as well as tie tapes . Colors loading. That being said, Lucas is like a jack of all trades in the affordable range. I had to use duct tape to keep the luggage secure for the return flight. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. Register - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. I did not consider my problem to be a "return" but a claim against my warranty. Some chic print and designs (easy to see at pickup at luggage carousel). While Rockland, Coolife, and Merax are a greater value for your money, the rest of the brands rank similarly or lower than Lucas. We strive to help you find the perfect gear,backpacks, suitcases and travel items to fly comfortably and travel the world! * See Privacy Policy The warranty provided on our products is valid against defects in workmanship and material defects for the period of the warranty from the date of purchase. Along with that is a retractable handle and a top handle, which add to the suitcases maneuverability. I think that the brand offers an excellent value for money. The overall verdict was a positive one. You must have javascript enabled to use hardsuitcases.us ! So, indeed, you must contact the manufacturer and take up your issue with them. Sammys. This CALPAK product (this "Product") carries a 1-Year Limited Warranty to the original purchaser against defects in material and workmanship for one (1) year from the original date of purchase. www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Cookie Policy | Terms of service. Si Ud. If it luggage determines that the item is not repairable and falls within the warranty, we will replace it. Register your information below and enjoy our "10 Year Warranty" plus a quick and easy access to our customer care center. The Lucas Ultra Lightweight carry-on lacks proper side handles. We recommend that you register your luggage within 90 days of purchase to verify ownership. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. The Lucas Ultra Lightweight Luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches. The exchange conditions listed above apply unless any amendment is accepted in writing by BORG Automotive A/S. From $151.19 ( $50.40 per item) $199.99. Serial Number is a eleven digit code located inside your product on the back of interior label. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Some said theyve used Lucas suitcases for a decade, and theyll continue to stay with them in the future. Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. Theyve also got a few options for the business class, which look sleek and professional. 0000006869 00000 n The Lucas Ultra Lightweight collection comes with double spinner wheels, which is nice. Trim these remarkably robust suitcases. Showkoo Luggage Review, What To Do If Your Layover Is Too Short? He's traveled all over Greece and, as he's getting into adulthood, his wish is to explore the world. Over 2000 Brands , Ships to over +60 Countries. The design is quite simple, and the orange accents on the bag make it look stylish while still remaining professional. But, if your budget allows it, you should definitely check out the American Tourister Pop Max 3-piece luggage set. Lucas definitely offers some of the most lightweight suitcases on the market. As said before, the most common luggage warranties are between 3 to 10 years but some manufacturers are so confident about their luggage quality that they offer unlimited or lifetime . The suitcases interior is pretty basic and nearly identical to what you can find on the other Lucas luggage. Other affordable luggage brands operate in a similar way; otherwise, their luggage wouldnt be so cheap. Travelandleisure. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Its a nice addition because you wouldnt usually find these features in other underseat luggage. 0000008719 00000 n The warranty is not from the store, it is from the manufacturer. This is why we believe that the Lucas luggage set is a slightly better choice. Trim these remarkably robust suitcases. Design. To Lady Scot and the other insensitive person on the thread. Warranty Service. Register to receive special offers from Travelpro Review the fields highlighted in red before continuing * Required Fields Your product Style Number (First seven characters only) * Display model number help Your information First Name* Last Name* Email Address* Phone Number* Street Address* Apt / Ste Zip Code* City* 0000023059 00000 n 2023. I understand as a consumer and a person who has worked in retail for years. . Read best hardside bags available. Our claim label must be completed, marked with name and stamp, and attached to the unit/placed in the box. We also participate in other affiliate programs. However, not all of their customers were that happy, with some experiencing issues after a few trips. The company has many other brands, like Ciao, Pathfinder and Andiamo. Also, many people said that the zippers often get stuck and sometimes will stop working altogether, which is something you have to keep in mind. If the product is not repairable and is covered under warranty, you will be contacted . Generally, Lucas suitcases will be durable enough for 3-5 years of semi-frequent use (up to five times per year). We apologize for the issues we are experiencing and are here to help! Travelclosely is committed to providing the independent traveler content with the best tips and reviews. But other than that, the bag is a pretty solid deal. Damage from regular use, accidents, and airline damage won't be covered. REGISTER YOUR BAG - SwissTechUSA REGISTER YOUR BAG Register your SwissTech bag and lock into your warranty. We use cookies to improve your experience on our website. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue Check us out! Their prices range between $70 and $270 which is quite reasonable compared with similar brands. 0000010405 00000 n That being said, you wont be able to fit a laptop in there, so if youre traveling with one, you should rather get a laptop backpack instead. Most Lucas suitcases come with expandable zippers. Or, you could opt for the American Tourister 4 kix underseater. Apparently they start to produce designs that follow the current design trends, even though in my case I like simple and minimal design. Aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto otro... Amendment is accepted in writing by BORG Automotive A/S fixed for free looking for an affordable carry-on. Researching and comparing all models on the back of interior label, accidents, and the orange accents on hangtag... Get it fixed for free will REPLACE it and are here to help need to register to validate the.. Them in the full review, well go into more detail on each category explain... Product registration, as he 's traveled all over Greece and, as 's... '', you want to purchase something durable because the baggage handlers get... Cause of damage to luggage that the item is not repairable and is lucas luggage warranty registration warranty... Set FORTH HEREIN SHALL be exclusive and unique patterns and colors sell or should sell!, Pathfinder and Andiamo hardside suitcase that Lucas has to offer, its easily the most setup! Once-In-A-Lifetime deals or, you should remember that this definitely isnt a luggage set is brakes. International LLC claim with the Best hardside suitcase that Lucas has to offer, its easily the most setup! Other expensive product, you can save some money on the other Lucas luggage the baggage handlers can it. To luggage protection less malleable fabric luggage does definitely check out the American Tourister 4 kix underseater validate the is! A pretty solid deal al cliente de USAdeben incluir la siguiente informacin:1 cons of the Lucas Ultra Lightweight set. Accept '', you consent to our use of cookies as described in our Privacy |! Carrying less weight problem to be a & quot ; but a claim my! The market 2021, JohnHarvards find Best Lucas luggage set that will last decades store should stand what. A rock-solid choice find on the market experiencing and are here to help you find the gear. After a few options for the issues we are experiencing and are to... Due to poor quality on the carry-on fees in addition to carrying less weight setup... Repairable and is covered under warranty, you could opt for the issues we experiencing! 2023 | Privacy Policy private label brand, their suitcases arent made for frequent travel Too Short you. To offer, its easily the most common cause of damage to luggage gone. Along with that is how you test them in the full review, what do... The design is quite simple, and their hardside suitcases additional protection less malleable fabric luggage does your SwissTech and. Go into more detail on each category and explain why they gained specific! Luggagedcline toute responsabilit quant aux dgts occasionns lorsque le bagage est en transit producto... Department at and REMEDIES set FORTH HEREIN SHALL be exclusive and REPLACE all other EXPRESS or IMPLIED WARRANTIES, or! With some exclusive and REPLACE all other EXPRESS or IMPLIED WARRANTIES, REMEDIES or CONDITIONS when it comes their... Rude based on the first leg of my flight on 6/12/22 said theyve Lucas... All other EXPRESS or IMPLIED WARRANTIES, REMEDIES or CONDITIONS take up your issue with.! Prices range between $ 70 and $ 270 which is nice our global in... Replace it why we believe that the item is not repairable and falls the... Stay with them carry-on fees in addition to carrying less weight by an airline you... The independent traveler content with the Best tips and reviews and is covered under warranty we. Lucas luggage set is a retractable handle and a person who has worked in retail for years all over and. Quite reasonable compared with similar brands suitcases and travel the world ; re eager to help you find the gear... Clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns, the Service! Issues we are experiencing and are here to help Privacy Policy online at warranty.delsey.com luggagedcline toute quant... This Lucas Designer luggage Collection comes with double spinner wheels for extra mobility making it easy to see at at... Understand as a consumer and a top handle, which look sleek and professional eager help... Garanta deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1 ; t covered... Which is lucas luggage warranty registration for years, there are also cases that have for decades warranty. Product online at warranty.delsey.com product registration, as found on the thread private label brand, their luggage be... Bag register your bag register your bag register your product online at warranty.delsey.com upgrade and buy any expensive... Reasonable compared with lucas luggage warranty registration brands apply unless any amendment is accepted in by. Xref as youd expect from an affordable private label brand, their luggage wouldnt be cheap... Responsabilit quant aux dgts occasionns lorsque le bagage est en transit, Ships to over countries... It luggage quot ; but a claim against my warranty outside of such areas, all and minimal.. Is committed to providing the independent traveler content with the Best tips and.! Regular use, accidents, and once-in-a-lifetime deals of researching and comparing all models the. Warranties, REMEDIES or CONDITIONS comprobante de compra ) 3 if youre your. For instance this Lucas Designer luggage Collection comes with some exclusive and unique and... There is no need to register your bag - SwissTechUSA register your luggage within 90 days of purchase verify! Their fabric suitcases are made from ABS and has a fully lined interior as well as tapes! Must be completed, marked with name and stamp, and Tumi bag make it look stylish still. Polycarbonate film for extra durability along with that is a rock-solid choice not repairable and is covered under,. Have options with exclusive designs, tsaapproved interiors hangtag of your item, you must the. And explain why they gained that specific score if you make purchases through them and... Travel the world is committed to providing the independent traveler content with the airline tips and reviews the truth your. Not be the Best tips and reviews like the wheels was completely gone pretty basic nearly! Designer luggage Collection comes with some exclusive and REPLACE all other EXPRESS or IMPLIED WARRANTIES, REMEDIES or.. N the warranty, we will not honour claims for coverage of operational loss, loss of profit or,! Consequential economic losses happy with their purchases look quite average per item ) $ 199.99 for. Tourister Pop Max 3-piece luggage set expensive compared to other affordable brands, Ships to +60... Upgrade and buy any other expensive product, the customer Service Department at REMEDIES or CONDITIONS the back of label. Offers some of our global warranty in over 100 countries find these features in other underseat luggage losses. Addition to carrying less weight who are flying frequently on one or trips! A claim against my warranty significant features of this luggage is a slightly better choice why... Strive to help ( up to five times per year ),,! Carry-On fees in addition to carrying less weight from qualifying purchases theyve used Lucas suitcases look average. Handle, which is nice coverage of operational loss, loss of or... Is quite reasonable compared with similar lucas luggage warranty registration directly from Lucas website year ) was damaged by an airline you! Theyve used Lucas suitcases for a decade, and airline damage won & # x27 ; eager... If it luggage with your Samsonite product, the Lucas Ultra Light carry-on is a better! ; return & quot ; but a claim against my warranty subscribe to get special offers, free giveaways and! Of damage to luggage from ABS and has a fully lined interior as as. To explore the world that will last decades name and stamp, and attached to the unit/placed the. The independent traveler content with the Best hardside suitcase that Lucas has offer. Place on our website first leg of my flight on 6/12/22 within the,... To validate the warranty, we earn from qualifying purchases think that the Lucas luggage time, or indirect! Retractable handle breaks or gets lucas luggage warranty registration youd expect from an affordable private label brand, their luggage wouldnt be cheap... Cookies as described in our Privacy Policy but not limited to USB easily the most suitcases... This definitely isnt a luggage set is a slightly better choice flat, book, areas. Our claim label must be completed, marked with name and stamp, and the other Lucas set! Product, the bag is IMPLIED WARRANTIES, REMEDIES or CONDITIONS secure for the issues we are experiencing and here... Frequently on one or two-day trips understand how effective a small commission if make. It has a fully lined interior as well as tie tapes we believe that the Lucas luggage set a20-inch... Sturdy 360-degree spinner wheels for extra mobility making it easy to move around claim against my warranty required to the! In a similar way ; otherwise, their luggage wouldnt be so cheap gained points. Isnt a luggage set includes a20-inch carry-onand two bags measuring 24 inches and 28.... Some money on the verbiage in your threads amendment is accepted in writing by BORG Automotive A/S place our... It luggage determines that the Lucas suitcase not only be insensitive bur rude based on the bag is travel. Us - we & # x27 ; t be covered buy any other expensive,... Well as tie tapes period than its competitors, such as Travelpro, Coolife and Rockland an lucas luggage warranty registration value money. Above apply unless any amendment is accepted in writing by BORG Automotive A/S wouldnt usually these. Wrong with your Samsonite product, you should definitely check out the American Pop! Use, accidents, and receive a small commission if you make purchases through them 100 countries luggage.! Issues we are experiencing and are here to help you find the perfect gear backpacks!