If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. The action you just performed triggered the security solution. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. Show more Is Mercari Legitimate? You can also use Paypal to create shipping labels in a similar way, I will link to both below! document.write ('&cb=' + m3_r); This website is using a security service to protect itself from online attacks. Im sorry that happened to you though. Lesson learned. Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. Anyway, I bought a Kpop photocard on Mercari for $8. Well after some digging, here's the OFFICIAL Mercari answer. Shipping is easy Now, there's no doubt, Mercari is indeed a legit reseller platform. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. List and authenticate luxury items from anywhere, on any device. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Note: The Suggested Weight feature is just a suggestion. Mercaris spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year Its still $4.99, the lowest in the industry, he told EcommerceBytes. Seconding the advice to wait until Mercari refunds you, but they will refund your postage regardless, especially if you have the receipt. Mercari Rolls Out New Rates for Prepaid Shipping Labels, USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline, Amazon Sellers Can Hit Reset on Price-Gouging Blocks, eBay Makes More Purchases Subject to Advertising Fees, USPS Gets Brand Savvy under Postmaster General DeJoy, Amazon Garage Ramps Up Auto Parts & Accessories Inventory. '&charset='+document.charset : (document.characterSet ? Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. It was one comic book. If I return and ship back the item, I'd have to pay postage anyway. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. Sorry for the long post! I waited until Mercari compensated me. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Contact us through the form below with a copy of the receipt. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Yeah Ive already sent them proof of overdue postage. Did you have to pay a postage fee to receive a Mercari package? And someone will see that something got a downvote and just downvote it too without reading it and without reason. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Please make sure that you choose the correct label so your item arrives safely to the buyer. While 2 ounces over 1lb is technically right, my USPS associate wasn't thrilled about it and she made sure to let me know I didn't make the same mistake. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. FedEx SmartPostAll FedEx packages must be dropped off at a FedEx location or at a designated FedEx drop off location. All packages are scanned by the applicable shipping carriers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. My most recent purchase came with postage due for $7+. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Its super petty and childish. Sellers in Alaska and Hawaii may only ship via USPS. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Any thoughts about what I should rate him? Any shipment over 50 lbs in actual or dim weight will be charged freight rates. if (!document.MAX_used) document.MAX_used = ','; The package size must be less than 45" (longest side) x 20" (second longest side). We can reimburse you with Mercari credits. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact For more information, please review additional details on the USPS website. The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. Reduced postage rates Recommended for: Items up to 150 lbs and 45" in length The best shipping experience See details The benefits of prepaid shipping. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. document.write (document.charset ? She said next time, make sure you weigh it properly or else I won't scan it. I hear people bill mercari but I never see it happening. Press question mark to learn the rest of the keyboard shortcuts. The Postal Service may end the practice of delivering underpaid mail ``postage due.' So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. Welcome to the Buying board! Shipping carriers charge based on the package's weight and size. I messaged the seller and they just said "What really????? The package size must be less than 45" (longest side) x 20" (second longest side). Following. Non related comment: I kind of wish we could find out who the downvoting troll in this sub is Yeah Ive noticed that people just get downvoted for no reason. If you choose to ship an item using your own label, you'll need to provide a valid tracking number. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. It shouldn't work. Create an account to follow your favorite communities and start taking part in conversations. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. But Ive also heard buyers got postage due with Mercari label. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). So be cautious and double check the item upon delivery. Other rates are going up, but in some cases the rates are being lowered. First: share to improve GetHuman-heidi_da's odds . If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. document.write ("'><\/scr"+"ipt>"); $200 Shipping Protection Watch this get downvoted. I havent forgotten to rate you, just wanted to let you know! Which I thought was pretty nice of me to even give him a heads up for his mistake. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You know if you sell something for $20, they're taking $2. The question, though, has evolved to: "Are there buyer scammers on Mercari?" And the answer to that is consistent with other platforms - from old-time players like eBay and Amazon to currently popular ones like Poshmark - YES. Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? 08-23-2021 if (!document.MAX_used) document.MAX_used = ','; By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. var m3_r = Math.floor(Math.random()*99999999999); What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? With that logic, Mercari should get the bill if theres postage due. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. They just don't have the resources to carefully analyze every package. if (document.mmm_fo) document.write ("&mmm_fo=1"); I am sure I have had my weight off by a few ounces and I never had anyone question it. ', Press J to jump to the feed. So it was over by 2 ounces. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. Every year, shipping carriers increase their rates. I didn't have a formal receipt but they refunded it within 24 hours. The reason why people do it is because due to the way the system is, its possible to get away with it much of the time. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. I have had "postage due" items mailed to me and this is what I have learned over the years. There is an additional fee when the carrier has to repackage the item during transit. Reply EmoFruitLooop Additional comment actions I know, I've already done that. Help with my Mercari issue. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. If a package you sent needed a postage due fee, we'll notify you. Be sure to use the right box for your label. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Privacy Policy. [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Without tracking, there is no proof of delivery and you will not be paid for that sale. Be sure to use the right box for your label. Mercari fees are low It's a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. For more information, please see our Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. Yes, just contact mercari, maybe he does that often and thats not right. Just don't lose your chance to warn other buyers. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. She had it at 1 pound 2 oz. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. 08-23-2021 The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. They gave me credit for it. Making shipping even easier. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. Additional shipping fees will be deducted from your Mercari balance. This will avoid having to change the shipping label as well as incurring extra postage fees. Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. Mercari's fees are 12.9% + $0.30. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. Youre going to kill off your users @mercari_app with this kind of shipping increase. Mercari bundling is sometimes called combined shipping. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Copyright 1995-2023 eBay Inc. All Rights Reserved. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Thanks for your help and advice everyone! 06:02 PM. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Thank you for the letting me know a community for Mercari exists!! For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); I was charged for overdue postage as well. ', Press J to jump to the feed. I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Your IP: A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages.