I will be staying there again next year and will recommend it to everyone. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Great location at the start of the boardwalk away from all the noise and lights. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. The next morning while waking up, we found a stage 2 larva bedbug. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). 2500 N. Baltimore Ave., Ocean City, MD, 21842. Staff was less than easy to get along with. Something went wrong please try again later. WiFi is available in all areas and is free of charge. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Free WiFi access is available. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The lady at the front desk was very standoffish and rude. The room was very comfortable and apparently was recently. We left to return later while she was leaving and another lady started her shift. Tripadvisor performs checks on reviews. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Overall, it wasn't too bad except for the bedbugs and some of the service. Kudos to room service. Would def recommend. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Our doctor confirmed that we were biten by bedbugs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. The lady at the front desk was very standoffish and rude. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Our first night was fine without any complications. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. We love this hotel. Most of the pool was in the shade by 3pm so it got a little chilly. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Nice place to stay. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Check your booking confirmation email to find your booking number and PIN. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. This lets us know our reviews come from real guests like you. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. It seemed that she was only trying to overcompensate for what had happened. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! That's how we know our reviews come from real guests who have stayed at the property. Taxes and fees that are shown are estimates only. We checked all of our belongings and moved everything into our new room. Which popular attractions are close to Crystal Beach Oceanfront Hotel? The view was beautiful. Staff was friendly, professional and helpful. Along with a restaurant, there's a snack bar/deli on site. Parking is onsite and included in the price. To see correct prices and occupancy info, add the number and ages of children in your group to your search. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Additional charges may apply. Crystal Beach Hotel in Ocean City. At Crystal Beach Hotel, guests will find a 24-hour front desk. He checked the bedbug, trapped it and gave us a new room. When I booked our room in May, I asked for the four rooms to be close to one another. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. Sign up and we'll send the best deals to you. Balcony . She then assigned us a new room. We were near the elevator but never noticed noise. Thanks again, we hope to see you soon! My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. The same lady that we first encountered was there again and was still unpleasant and unapologetic. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. The room was carpeted and tiled in kitchen and bathroom. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). There was a problem loading the reviews. I stayed here two years ago and was very pleased with the entire hotel. Great 28 28 reviews 10. . I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Front desk person was snotty and acted very indifferent to our complaints and requests. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. I would highly recommend to anyone going to the beach. and that we needed to leave that room immediately. We checked all of our belongings and moved everything into our new room. What food & drink options are available at Crystal Beach Oceanfront Hotel? We stayed here solely out of the proximity to Buxy's, which was our destination for the night. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. We come to Ocean City every other year an stay here. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Overview of Crystal Beach Hotel. Highly recommended! Loved the jetted tub. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Review tags are currently only available for English language reviews. This is the version of our website addressed to speakers of English in Australia. 8 am - 11 am. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. Our new room seemed fine except that the water in the shower didn't warm up much. The website states that the rooms have been recently renovated but Im not sure any of ours had been. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. The staff was very welcoming and pleasant! The staff was super friendly and helpful. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. Kudos to room service. Overall, it wasn't too bad except for the bedbugs and some of the service. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Thanks for a great vacation. Dear Linda, Thank you for leaving a review. You must show a valid photo ID and credit card upon check-in. Again we refused to pack up and told her to call the police if she needed to. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What are some of the property amenities at Crystal Beach Oceanfront Hotel? The pool is small but the kids enjoyed it. They asked him for his room number and just gave him a replacement key. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Our first night was fine without any complications. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. And she proceeded to remind us that we needed to keep our dog quiet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Does Crystal Beach Oceanfront Hotel have any great views? Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. I take great pride in hearing how wonderful your stay was! This one appeared to be either a 5th stage or adult bedbug. Booking.com does not accept responsibility or liability for any reviews or responses. The rooms are pleasant and clean. We LOVE Crystal Beach!!!!! When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. Eve gave me room keys for room 519. . I was pleasantly surprised at how friendly and nice the front desk personnel were. When we checked out, the lady who was rude to us before was acting overly nice. All in all this motel was a poor rating and will never stay there again. She then assigned us a new room. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Overall a nice stay I will however try a different hotel next time. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . Also a plus is the parking garage! Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . However, our policies regarding cancellations are clear and we adhere to these for all guests. Bed Bugs. Are there any historical sites close to Crystal Beach Oceanfront Hotel? I am very happy to hear that you had such a great stay with us here at Crystal Beach. We've sent you an email so you can confirm your subscription. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. Guests submit their subscores and their overall scores independently theres no direct link between them. We could see ocean and the bay, sunset took my breathe away. She then assigned us a new room. Non smoking, which we were happy about. I was initially very pleased with the Crystal Beach Hotel in Ocean City. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. They even allowed us to come back and us the amenities after check out. In fairness to the hotel and its staff, this situation was handled well. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, guests often enjoy the city view available here. There was no daily housekeeping service during our stay. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Parking is very limited. Crystal Beach Hotel. I would highly recommend to anyone going to the beach. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. Bathroom was large and clean. After their trip, guests tell us about their stay. Breakfast, We brought it up to the front desk and asked for a new room. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. We loved being on the 5th floor, nice view. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. Read more about possible travel restrictions before you go. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). The room was clean and the hotel was great. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Free WiFi access is available. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Thank you again and we hope to see you soon! For the money we paid, this hotel was not worth it. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? We changed our rooms twice in one day. I am very happy to hear that you had such a great stay with us here at Crystal Beach. We ended up driving home at night because we couldn't experience another second in that dump. Our first night was fine without any complications. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Hotel is very out dated (old) needs a serious upgrade. Get the travel advice you need. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. Our room (415 in the Boardwalk building) looked very run down. We were fully refunded (at least, we were told. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Our first night was fine without any complications. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Taxes and fees that are shown are estimates only. Great bed, could use better pillows. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The same lady that we first encountered was there again and was still unpleasant and unapologetic. . Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Extras include a desk. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. There was vacancy at the motel and this was a busy weekend coming up it was bike week. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The water pressure in the shower was very little. Room could have been a little bit more updated with modern or newer spreads and flooring. All rights reserved. Pros: The location on the boardwalk is great. In fairness to the hotel and its staff, this situation was handled well. Once that was done everything got much better. Right on the boardwalk. Do yourself a favor and stay someplace else. Bed Bugs. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The room was carpeted and tiled in kitchen and bathroom. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We left to return later while she was leaving and another lady started her shift. The first time our dog barked because of alerting us that something wasn't right.she's very protective! The lady at the front desk was very standoffish and rude. Room types may vary. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. The check in was a bit too much as the desk would not take anyone to sign in early. Yes, we do have ocean view rooms. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. That was really unnecessary. It had 2 queen beds. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. more. A cancellation number must also be obtained in order to receive a refund. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Couples in particular like the location they rated it 8.6 for a two-person trip. Please see our partners for more details. I stayed here two years ago and was very pleased with the entire hotel. It had been less than 2 hours how could she not remember. This place was completely filthy. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. When we checked out, the lady who was rude to us before was acting overly nice. The Carousel Hotel did refund our money thankfully. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. The lady at the front desk was very standoffish and rude. The Barracuda Grill had good food and service. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. The room was large, with microwave and refridge. She then assigned us a new room. Tripadvisor performs checks on reviews. This hotel is clean and located right on the beach. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Re: Bed Bugs? Payments made by partners impact the order of prices displayed. If you booked through us and want to leave a review, please sign in first. We stayed for 6 nights in August 2008. They never asked for his name or any identification. Photos are clearly as you see on website. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State And we actually thought about staying a couple extra daysNOT! The only way to leave a review is to first make a booking. Please enter a valid email address. Our room was clean and spacious. Second time staying with u guys and already planning my next visit. This is the version of our website addressed to speakers of English in Malaysia. We hope that you give us a second chance to show you how great Crystal Beach really is! I cannot say enough of wonderful things about this hotel and staff. Please dont include personal, political, ethical, or religious commentary. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Thanks! Ocean City MD 21842. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Which room amenities are available at Crystal Beach Oceanfront Hotel? A private bathroom comes with a bath or shower. The room was large, with microwave and refridge. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. 14 years ago 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Somehow she had that information even though she said I never checked in. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. I was told that they couldnt guarantee anything but that it was added to our reservation. Our room was clean and spacious. Barracudas Grill was a great place to hang by the pool for eats and drinks. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. This property has taken steps to provide more sustainable and eco-friendly travel. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Posts are solely the responsibility of their respective authors. Our first night was fine without any complications. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Lunch, Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. , including telephone and address, are provided in your group crystal beach hotel ocean city, md bed bugs your search right on the quieter of! 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