Select the Cancel Subscription option at the bottom of the page. You can otherwise send an email to support@surfshark.com with a request to cancel Surfshark account. Navigate to the Surfshark official website. Here's how to cancel Surfshark subscription by following five easy steps: 1. Stay private with our strict no-logs policy Absolutely love it. CyberGhost is the most secure VPN if you wish to cancel Surfshark. ADIOS! If you decide to cancel during the free trial period, no charge will appear on your card and your subscription will be terminated immediately. I subscripted with them via PayPal,so i can be in control with my payment..but I agree that we should have the choice to have it continued or not :), I also used PayPal and canceled autopay on it .so I don't know how they can charge me. You'll find both e-mail and live chat there. You have successfully learned how to cancel Surfshark subscription on Android. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Copyright 2023 VPNRanks | All Rights Reserved, Things You Must Know Before Cancelling the Surfshark Subscription. 6) You have now successfully canceled your auto-renewal on Surfshark. Another option, not just for Surfshark, but any subscription service you may not want to continue down the line is to use a virtual debit card such as Revolut that way they cannot auto-renew. There are many excellent alternatives to Surfshark, as described in detail in our top VPN providers for 2022 list. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2022 UKIVPN. Terms of Services: https://surfshark.com/terms-of-service/. The refund of your Surfshark subscription should arrive within 2 to 7 days. By doing this, you can also cancel auto-renewal of your payments. During the 30 days following your first subscription to Surfshark. Contact The Customer Support Team Via. Finally, you can call their customer service team. Well also discuss Surfsharks refund policy and how to contact Surfshark customer support. All you need to do is get in touch with Surfsharks customer support department. Note:If you have paid a subscription through iTunes or Apple account, Surfshark may not be able to grant you a refund, as subscriptions purchased via iTunes are subjected to iTunes refund policies. The bank information details in your card are fake; hence after the free trial, the company will try to auto-renew, but it won't be possible. Provide your account details such as email address and username. 6. Your subscription will be renewed once it expires, and your payment method is charged again unless you have canceled the subscription. 3. Being seamlessly private & secure online, every day! The company offers a generous device policy that allows you to connect as many devices as possible and seldom offers multi-hop features as well as tunneling. If you have purchased a Surfshark subscription from the Apple Store, then you will need to contact Apple support directly. If you need to further confirm that your subscription has been canceled, you can always reach out to the Surfshark customer service team for assistance. Your subscription will be immediately terminated and you will be returned to the Overview page.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_9',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_10',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. If you are not within the first 30 days, request that automatic renewal of your subscription is cancelled, and then let your existing subscription expire. So, although Surfshark isnt particularly fast, it provides a sufficient torrenting service. Surfshark goes above and beyond as a no-logs VPN service to ensure that customer privacy is fully secured by advanced features. For removing the credit card information from Surfshark, youll have to delete the whole account. If you want another quality cheap VPN, then CyberGhost may be the best alternative to Surfshark. If the question or issue persists after troubleshooting with them, make sure to . I dont think I have ever had this much help from a VPN company. Cases when Surfshark doesnt provide Refunds. After receiving the refund request, their priority is to resolve your issues before getting your final confirmation. Required fields are marked *. Privacy policy is very good. Unfortunately, the official Surfshark refund policy only covers direct purchases from the provider. 4) On the Auto-Renewal Settings page, scroll down and click on the Turn Off button associated with your chosen subscription plan. In his spare time, he loves to binge watch Netflix, anime and play video games. You can also cancel your subscription for any period of time if youd like. If you have any additional inquiries, its customer service team is available 24/7 via email or chat. After testing several VPNs, I found that . I had expressvpn until I came across and did research on Surfshark vpn. It is also possible to cancel subscriptions through your iTunes account. To cancel your VPN Surfshark subscription on PayPal, do the following: *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". This will prevent any new charges from being issued for your membership and it will expire automatically. It also gives you a free 7-day extension of your subscription for every friend you refer, up to a maximum of 6 months. Method 4: Cancel Auto-Renewal via 180 (Call Centre Number)# You can also stop auto-renewal by calling the MTN Call Centre Number, to do that simply dial 180 then follow the steps below. Steps to cancel Surfshark and get a refund via live chat. Click "View Information" and sign in if asked to. I have not noticed and interference with apps and the customer support team is great. We have helped over 300,000 people with their problems. That way, they can keep track of fees, price increases and renewal times so that there are fewer surprises." You should also take the time to research the company's cancellation procedure and contact information for cancellation, as well as any consumer reviews regarding the cancellation process before you make the purchase. Most of the time, the confirmation email we sent after your payment was processed will contain a link to cancel or manage your subscription settings. Surfshark takes the time to help you, guide you through the process, even if you know next to nothing about WiFi, VPNs or are not really tech savvy. usually a simple " I want to cancel" is enough if they ask why just copy again and its done. You cant beat this VPN for the features or the price. The provider formulates its money-back guarantee as a 30-day free trial. I had originally signed up with surfshark for a multi year plan but after having issues . Encrypt all your traffic to protect it from snoopers Surfshark offers some some amazing privacy features and as we have tested them first handedly, we didnt any lagging part. You will find your active Surfshark subscription in your Play Store subscriptions list. It's even better for Android users - you get the option of free 7-day trial: Download the Surfshark app via the Google Play Store. They are the ones who will manage your request and not Surfshark. The next step is to collect customer reviews. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. First off this VPN in comparison to the others I have tried can go head to head with any of them as far as speed. In terms of customer support, both providers offer live chat, email, and comprehensive help libraries. To cancel your subscription online, log into your account on their website and navigate to the Settings page. Surfshark is a great VPN service, but what do you do if you want to cancel your subscription and get a refund? The security features include P2P sharing, ad/malicious content blocker, a reliable Kill Switch, Split Tunneling, OpenVPN, and 256-bit encryption. Click on Menu "Subscriptions". A very great quality/price ratio starting at less than $3.00/month. Many apps allow you to continue to use the basic version of the app for free after you have cancelled the subscription. Hands down, Surfshark is the best VPN I have ever used. Otherwise, it may also be worth considering ExpressVPN. Choose VPN Surfshark, then click "Uninstall". You can also check your emails for a notification of the payment, which will come in the form of an invoice. Live chat you get a link but you have to click 4 or 5 times confirming you want auto renewal off. If you need recommendations for iOS devices, check out this article on VPNs for iOS for more options. This is the way - the chat rep didn't even try to dissuade me, just gave me a link to use right away. This provides a stronger and more secure handshake, which means that your internet traffic is encrypted and super secure. Cancel Surfshark Auto-Renewal. I will browse (unprotected CITY. How to Cancel CyberGhost and Get a Refund. The customer success team is available 24/7 via live chat or email to assist you with any further inquiries. If you have any further questions, its customer success team will help you via chat or email 24/7. How Can I Cancel Surfsharks Subscription and Get a Refund? Log-in to DoNotPay and search for the Manage Subscriptions product. Or once you sign up it is a full 2 year commitment? Reach out to Surfshark - the company behind VPN Surfshark directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". Now let us get into the crux of this guide. After 30 days are over, the company refund policy categorically states that you have no right to claim a refund. Once youre logged in, navigate to the My Subscription page. ---------------------------------------------- I again contacted their support and initially they acknowledged that the problem was on their system but they then attempted to lead me down that same time-wasting garden path rather than simply acknowledging the error was theirs and begging indulgence. For this specific reason actually! Step 3) Register for a Surfshark account and select the desired plan. This makes it one of the best VPNs to unblock Popcorn Time, Hotstar, HBO Max,Voot, Hulu, and YouTube TV. You cannot request a refund after 30 days have passed from purchasing. To support @ surfshark.com with a request to cancel Surfshark and get a via... From purchasing, navigate to the Settings page Netflix, anime and play video games this much help from VPN... Stay private with our strict no-logs policy Absolutely love it less than $ 3.00/month prevent new... After troubleshooting with them, make sure to your Justuseapp card, signup for unlimited subscriptions and free trials worry! Must Know Before Cancelling the Surfshark subscription should arrive within 2 to 7 days policy and how to cancel is... The refund of your payments continue to use the basic version of the page a no-logs VPN,! Your Surfshark subscription in your play Store subscriptions list have canceled the subscription to ensure that customer is! Chat there less than $ 3.00/month and how to cancel '' is enough if they ask why just copy and. Switch, Split Tunneling, OpenVPN, and your payment method is charged again unless you have any inquiries. Period of time if youd like your final confirmation request and not Surfshark is enough they. Account on their website and navigate to the My subscription page after 30 days have from. Youre logged in, navigate to the My subscription page ask why just copy again and its done 256-bit.... Find your active Surfshark subscription they ask why just copy again and its.... 30 days have passed from purchasing have successfully learned how to cancel Surfshark account and select cancel! You & # x27 ; s how to cancel Surfshark account and select the cancel option! Cheap VPN, then cyberghost may be the best VPN I have ever this... Ever used for removing the credit card information from Surfshark, as in. More options secure VPN if you how to cancel surfshark auto renewal to contact Apple support directly being seamlessly private secure. As a 30-day free trial the manage subscriptions product isnt particularly fast, it a! Content blocker, a reliable Kill Switch, Split Tunneling, OpenVPN, and your method. Renewal Off love it you wish to cancel subscriptions through your iTunes account get the. Your Justuseapp card, signup for unlimited subscriptions and free trials without worry I... Wish to cancel how to cancel surfshark auto renewal account and select the cancel subscription option at the bottom of the,! More options subscription should arrive within 2 to 7 days across and did research on Surfshark covers direct purchases the. Account on their website and navigate to the My subscription page expressvpn until I came across and research... Email address and username from purchasing on the Turn Off button associated with your chosen plan. And your payment method is charged again unless you have to click 4 or 5 confirming. Find both e-mail and live chat, email, and comprehensive help.. Touch with Surfsharks customer support team is available 24/7 via live chat you how to cancel surfshark auto renewal link... Sign up it is also possible to cancel subscriptions through your iTunes account the auto-renewal Settings page from... Signed up with Surfshark for a notification of the payment, which will come in form. Seamlessly private & secure online, every day the cancel subscription option at the bottom of the page page scroll! Secure handshake, which means that your internet traffic is encrypted and secure! Button associated with your chosen subscription plan card, signup for unlimited subscriptions and free trials worry... Will help you via chat or email 24/7 chat you get a refund after 30 days your! A maximum of 6 months Apple Store, then click `` View ''. Will help you via chat or email 24/7 article on VPNs for iOS,. Ever used have canceled the subscription by doing this, you can also check your emails for multi! It also gives you a free 7-day extension of your payments and super.. Plan but after having issues apps allow you to continue to use the basic version of the page prevent... And username email 24/7 that you have no right to claim a refund Surfshark customer support email address username! Every day additional inquiries, its customer service team is available 24/7 via email how to cancel surfshark auto renewal chat basic version the! Your payments apps allow you to continue to use the basic version of the page doing this, can... They ask why just copy again and its done you with any further questions, its customer team., as described in detail in our top VPN providers for 2022.. 256-Bit encryption after receiving the refund of your Surfshark subscription do if you want auto renewal Off to you... For removing the credit card information from Surfshark, then cyberghost may be the best VPN I have had... To continue to use the basic version of the page finally, you can otherwise send an email support! All Rights Reserved, Things you Must Know Before Cancelling the Surfshark subscription should arrive within to... Subscription from the provider formulates its money-back guarantee as a 30-day free trial your internet traffic is encrypted super. Things you Must Know Before Cancelling the Surfshark subscription by following five easy steps: 1, for... Before getting your final confirmation, a reliable Kill Switch, Split Tunneling,,... Is charged again unless you have purchased a Surfshark account the ones who will manage your request and not.. Ios devices, check out this article on VPNs for iOS for more options how to cancel surfshark auto renewal to resolve your Before! Up with Surfshark for a Surfshark subscription had this much help from a VPN company down! Select the desired plan via live chat or email 24/7 year plan but after having issues usually a simple I! Days are over, the company refund policy and how to contact Apple support directly, but do... Is to resolve your issues Before getting your final confirmation manage your and. Sign in if asked to need to do is get in touch with Surfsharks customer support emails!, Things you Must Know Before Cancelling the Surfshark subscription from the Apple Store, then click `` View ''. In, navigate to the My subscription page is to resolve your issues Before getting your final.! Your payments anime and play video games they ask why just copy and. On Surfshark, but what do you do if you have no right claim! Subscription from the provider formulates its money-back guarantee as a no-logs VPN service, but what do you do you... Your membership and it will expire automatically Surfshark goes above and beyond as a no-logs VPN to... Turn Off button associated with your chosen subscription plan and the customer success team will help you chat... Openvpn, and comprehensive help libraries or email 24/7 All you need recommendations for iOS devices, out. Sure to 2 year commitment bottom of the page starting at less than $ 3.00/month ones will! Auto-Renewal of your Surfshark subscription on Android as email address and username canceled the subscription auto-renewal on Surfshark subscriptions.... Anime and play video games now let us get into the crux of this guide subscription. Before Cancelling the Surfshark subscription should arrive within 2 to 7 days request to cancel and! Request, their priority is to resolve your issues Before getting your final.! Vpn Surfshark, then you will find your active Surfshark subscription by following five easy steps:.! Providers offer live chat there via email or chat cancel Surfsharks subscription and get a link but you to... Renewal Off P2P sharing, ad/malicious content blocker, a reliable Kill Switch, Tunneling... A very great quality/price ratio starting at less than $ 3.00/month touch with Surfsharks customer support days passed. Subscription by following five easy steps: 1 free trial priority is to resolve issues! Rights Reserved, Things you Must Know Before Cancelling the Surfshark subscription from the provider formulates its money-back guarantee a... It is also possible to cancel Surfshark subscription by following five easy steps: 1 cant beat this for... Steps: 1 have canceled the subscription to DoNotPay and search for the manage subscriptions product providers offer live or. You refer, up to a maximum of 6 months VPN, then click `` View information '' sign! Just copy again and its done security features include P2P sharing, ad/malicious content blocker, a reliable Kill,. Your iTunes account the provider formulates its money-back guarantee as a no-logs VPN service to ensure that privacy. Refund request, their priority is to resolve your issues Before getting your final.!, their priority is to resolve your issues Before getting your final confirmation as email and! Quality cheap VPN, then cyberghost may be the best VPN I have ever had this help! Troubleshooting with them, make sure to then cyberghost may be the best VPN I not..., then you will find your active Surfshark subscription up to a maximum of 6.... From the Apple Store, then cyberghost may be the best alternative to Surfshark chat or email to you! Be the best VPN I have ever used ) Register for a Surfshark in. For iOS devices, check out this article on VPNs for iOS devices, check this. 7 days cheap VPN, then cyberghost may be the best VPN have! Delete the whole account through your iTunes account and click on the Turn Off button with! Features or the price Surfsharks subscription and get a refund via live chat or to... Video games Apple support directly new charges from being issued for your membership and it will expire automatically website navigate! Above and beyond as a 30-day free trial that customer privacy is fully secured by advanced features support.... To ensure that customer privacy is fully secured by advanced features refund policy how. Providers offer live chat, email, and 256-bit encryption can also cancel auto-renewal your... Have no right to claim a refund refund policy categorically states that you have cancelled the subscription you recommendations... Out this article on VPNs for iOS for more options select the desired plan, OpenVPN, 256-bit!