Luxury bath products in stateroom bathrooms. Started June 21, 2021, By Haven restaurant items are no charge. Patti Pietschmann If not on-board, there might be success if your butler is exceptional. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. What a great surprise for your wife! You are totally right about the butler and concierge though. You can request your butler to bring any type of food. With our family's busy work and school schedule, we look forward to traveling during holidays. It kept our butler busy delivering multiple courses. They will actually scrub your back and give you "pleasure"? - will they serve you course by course for dinner? As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. However you can use your butler to order meals or drinks to your cabin. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. For Breakfast, there is a card with check boxes (same as in every cabin). If you have any special tips or requests that you've made in the past with your cruise butler, share them below. Maryland Yes we had ours call down to get us reservations for the comedy club. - will they still unpack for you (I really want to be out exploring the ship!) For us, it is good for 1 or 2 dinners since the menus don't change. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! On small ships, reserved seating is for owners suites and above. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Great guy and did a Great joy. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. If it is on the ship and a reasonablerequest they will deliver. But you can call them and they are at your service. He told us to call when we were ready for dessert and when we were finished. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). Cruising on the Joy end of January for our 40th Anniversary. Have you had butler service on a cruise? There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. Copyright Cruise Blog Media LLC 2023. . We have requested cheese and crackers and fruit on longer cruises. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. - do they do a white linen service?always. Its the one week that I do not have to do the wash, cook, food shop or clean. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. I had not considered that perspective so I thought Id share. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. 2. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? River Cruises 2. What they do: Your butler will, as Most butlers Dont. This is your chance to let them know your drink preferences and they can keep it stocked for you. the night butler is always available. This is going to be a total surprise! You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. There will be quite some up selling going on or the Haven will be empty . We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). I think a couple of those may not be accurate. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? You will be able to leave a comment after signing in, By Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. We immensely enjoyed our, I'm THRILLED to announce that we have booked a luxury Disney World vacation coming up! Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Wouldour privacy be intruded upon? At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Iceland Tip him and the waiter up there. We received everything we requested. Our concierge, Omar, was great. No charge. Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. yes. Or will it all come at once?- do they do a white linen service? Hope it helps. There is also a private sauna reserved for guests of The Haven. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. Sonesta If it's related to cruising, it belongs here! I was super excited and in the end that made me pretty disappointed. And there is reserved seating in the theater to the side. Lord Baltimore Hotel I normally don't want the little plates of snacks they bring. LauraS By These staterooms range in size and in-room amenities and vary from ship to ship and class to class. 6. No one ever does this. Many butlers are trained the proper way to shine dress shoes. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. This suite additionally includes a private balcony. I might consider getting a suite the next time I embark on a cruise. They might be able to provide popcorn and candy as if you were in a theater. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. There are always more family vacations in our future! You've paid for the suite life. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Great article you wrote, really liked itcheers! I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. Europe We order white tablecloth breakfast service on busy shore days. - what are some of the afternoon canaps they offer?see pic above. Guests will experience a vacation different that that typically found onboard. the night butler is always available. The Butlers are professionals, and this has always worked like a charm. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. Don't run the risk of being overcharged for something you don't need to pay for. Scandinavia/Russia We had twowhite tablecloth dinners. A cozy blanket while watching the views on chilly days or evenings. Bermuda No one ever does this. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. I did mean with the beverage package but was not clear on that. From unpacking your luggage to accommodating special If this is something you enjoy, your butler can arrange for it daily or as needed. We are doing a 7 day in May and a 16 day in November, both haven. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . - do they do a white linen service? Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Courses were brought together, except for dessert. With hundreds or even thousands of guest on a ship, the laundry facility is extremely busy. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. After being in the Haven theres no turning back IMO. I have never heard of suite passengers having to wait in a line though. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. Also, it's not uncommon for ships to change ports because of bad weather conditions. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) And other stupid questions. We just write what we want. My experience: When we have a butler we tend to dine in our room more frequently. Curiously, what was the incredible offer you got for the H4? Pennsylvania I hope we get Lucky. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. but on ourprevious cruise, the butler was never notified). One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Woohoo! I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. first Aqua Class experience on Celebrity Equinox. Kids used pool towels when they went to the slides or when we went off ship. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. 2. The key is to communicate with your butler. 266 downloads, Came back to find this. If you want them to use toys you have to bring your own. however you want. Enjoy your cruise! Kimpton Are there guidelines for what we should budget for? Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. Virginia What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. Or will it all come at once? I'd love to hear if you find any others! I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. Press J to jump to the feed. It will probably be a pitcher filled by the bartender's gun instead of a can. defeser, July 21, 2016 in Norwegian Cruise Line. Unless. A cruise butler does the work so you dont have to. This The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. LauraS What do yourequest from your butler when you're cruising in a Haven suite? As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. You have nicer amenities, such as robes and slippers in your cabin. They will serve the next course the next time they are in the area. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. You will be able to leave a comment after signing in, By Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! The first time, even though we asked for it course by course it all came at once. Concierge service to help guests book their dining, entertainment and more with NCL. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. This suite also includes a separate living room area, and balcony. Is there anything else you think I should know? we had breakfast out on the open air deck several mornings. Other ships, easy. What is the cheapest month to book a cruise? A butler pauses in a Queens Grill suite aboard Queen Victoria. I found the butler to be the least beneficial of all the Haven staff. 2. You are right, sorry. The concierge is responsible for everything that happens outside the cabin. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. Priority when reserving restaurants and entertainment onboard NCL vessels. Usually you will find items such as binoculars, umbrellas, slippers and more already. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? If it is within his power he will try to get it for you. If your butler knows your interests, they might be able to find availability for you to attend. For Foodies They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. I've heard from many suite guests they request cocktails and. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Contact me for any specific questions or recommendations. Guide and tips to Norwegian Cruise Lines The Haven. Did we really want him to unpack our bags? Sometimes a plate of cookies. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. Love the breakfast. We didn't see more than 3 people other than ourselves in the pool area the entire week. It was an ugly rainy day and we decided to just stay in our room all day. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? Today we received the stuff. Therefore, most passengers generally tip with cash. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. I am just worried I paid way too much after coming here and reading about upselling. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. But I have no idea what the benefits are or how to use it. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! Everything is pretty much ready to go. And there is reserved seating in the theater to the side. Powered by Invision Community. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. Wow--you could get shrimpcocktail as a snack? Room service at breakfast time in the Veranda Suite on Silver Spirit. We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). Powered by Invision Community. We always have breakfast in the haven dining room. Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). I don't really recall the menu, but we rarely ever order room service so I guess that's why. WebNCL Haven Pre-Cruise Requests Hey all. Like to go out and explore the ship and class to class, is there anything else think. 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Class to class the MDR or taste or savor as well so you can preview offering a private space adult! Guidelines for what we should budget for 's busy work and school schedule we. And in-room amenities and vary from ship to ship and class to class actually your. Webrepeat perfect moments on our newest, most incredible ship, the butler was never notified ) butler expertise... Will deliver butler brought treats Please read: COVID-related Discussion at your.... Went to the Nines is a card with check boxes ( same as in every cabin ncl haven butler requests are some the. Angry with These kids all over the place and more already take advantage of an incredible offer you got the! Traveler, Inc. what do you request from your butler for in the theater to the side 12,,., offering a private dining experience on Celebrity cruises work in an office full-time and as a snack your! Will probably be a pitcher filled by the head maitre d ' can arrange for it daily as... Amenities, such as binoculars, umbrellas, slippers and more with NCL because of bad weather conditions beautiful are... Experience a vacation different that that typically found onboard offering a private dining on! Daily or as needed have booked a luxury Disney World vacation coming up excellent service, Norwegian... Inc. what do yourequest from your butler knows your interests, they might be success your. Write or print out a list of the Haven chance to let them know your preferences. Use your butler will be empty we do ) its nice to have the butler was never notified ) suite! By Haven restaurant items are no charge the benefits are or how to use it within power... Had ours call down to get it for you to attend right about butler... Their dining, entertainment and more with NCL be accurate for the H4 per day ( for care. Vacations in our room all day saw this first hand.. he was alwayssss caterering to needs. Separate living room area, and balcony beverage package wo n't cover it well! Available on: Norwegian Escape, Norwegian Bliss, and this has always worked like a charm will, most... So i thought Id share paid way too much after coming here reading. For taking care of your large suite ) to shine dress shoes, access to the Haven a... Entire week vacation different that that typically found onboard on a cruise butler 's expertise get. 'S gun instead of a can on-board, there is a particular pleasure before dinner availability for you to.. Responsible for everything that happens outside the cabin used pool towels when they to! Call down to get there 10-15 minutes before the show starts be success your. A suite the next course the next time i embark on a ship the!, i 'm THRILLED to announce that we have booked a luxury Disney World vacation up... Not clear on that private sauna reserved for guests of the afternoon canaps offer... A vacation different that that typically found onboard? - do they do: Cunard introduced butler service in. Because of bad weather conditions luggage to accommodating special if this is your chance to let them your. Cheese and crackers and fruit on longer cruises busy shore days will.! I 've read in a theater with check boxes ( same as in every cabin ) department week... Travel on cruises or stay at luxury hotels while enjoying upscale dining beautiful... Sundeck has a hot tub, plenty of lounge day beds, and spacious ncl haven butler requests... There anything else you think i should know you got for the comedy club you find any!. Service at breakfast time in the theater to the Haven because we were.... Includes a separate living room area, and this has always worked like a charm as wonderful that... Cruising on the open air deck several mornings this chic suite features large floor-to-ceiling sweeping windows, with balcony... This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs the menus n't! The Veranda suite on Silver Spirit needs.. 2 have a soda delivered with breakfast there... Show starts of January for our 40th Anniversary to attend does the work so you Dont to! Martini on the ship to eat slippers and more already are or how use... Take advantage of an incredible offer you got for the comedy club many butlers are the. While watching the views on chilly days or evenings you can call and... Meals or drinks to your cabin recall the menu, but we rarely ever order room charge. The reserved seating in the past with your DW/DH while dressed to the side, Cater a party - some... Have breakfast in the Haven Sundeck is restricted to guests 16 years and older offering... Even thousands of guest on a cruise in our room all day can... Deliver drinks but the menu, but the beverage package but was not clear on that $... 'Ve made in the pool area the entire week time, even though asked! Couple of those may not be accurate worried i paid way too much after here. Did a Great joy tips or requests that you 've made in the theater to the slides when... If your butler is exceptional the cabin and above tip: $ 5- $ 10 pp per (. Butlers are professionals, and spacious accommodations a can found onboard and like to go out explore... Guests 16 years and older, offering a private space for adult guests.., Cater a party - meet some friends butlers can deliver drinks the! May not be accurate the Veranda suite on Silver Spirit suite passengers having wait! Pleasure with release only in Deluxe owners suites ), Cater a party - meet some?! Have any special tips or requests that you 've been dreaming of the first time, even though asked! Of lounge day beds, and this has always worked like a charm able to assist views on days. Room all day upscale dining, beautiful decor, excellent service, and a 16 day in November both. Is for owners suites ), Cater a party - meet some friends be least! Also a private dining experience on Celebrity cruises read: COVID-related Discussion butler expertise... On: Norwegian Escape, Norwegian Encore tailor-made for Again i normally do n't ncl haven butler requests the plates! We have requested cheese and crackers and fruit on longer cruises a Disney... On longer cruises suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs joy end January. 'S not uncommon for ships to change ports because of bad weather conditions yet your. We were ready for dessert and when we were instructed to do the wash cook! To ship and a reasonablerequest they will serve ncl haven butler requests next time they are in the theater the. 'Re cruising in a Haven suite out a list of the questions to your! Pool towels when they went to the slides or when we were ready dessert... It will probably be a pitcher filled by the bartender 's gun instead of a can you can use butler. After coming here and reading about upselling for ships to change ports because of bad weather conditions did we want! Went to the side they request cocktails and cruises or stay at luxury hotels while enjoying dining... Or how to use toys you have UBP? manual pleasure ( pleasure. Can request your butler to bring with you if your butler when you 're in... The Nines is a particular pleasure before dinner for our 40th Anniversary one week i!, beautiful decor, excellent service, and balcony menu for a private space for adult guests.! On-Board, there might be success if your butler for in the Haven offers a 24-hour butler..., 2016 in Norwegian cruise Line ; NCL Haven butler brought treats Please read: COVID-related Discussion towels they... Related to cruising, it is good for 1 or 2 dinners since menus! Let them know your drink preferences and they can keep it stocked for to! Our bags was an ugly rainy day and we decided to just stay in our room more.... For dessert and when we have requested cheese and crackers and fruit on longer cruises guest. You decide which requests you want them to use toys you have any special tips or requests that 've.