Learn more at Xnity.com. All the channels work just fine. After about an hour, the guide went from listing everything normally to saying "Regular Schedule". What is the recommended download speed for TV Everywhere content? Can my roommate and I each get a monthly discount? If you have confirmed there is no connectivity issue in your area, proceed to Force a connection to the TiVo Service. How to I stream live TV from the Watch SECV TiVo app? Is HBO GO available on Samsung 2010 and 2011 TVs? What happens to my DVR recordings if my DVR temporarily loses power? The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. I have only 1 Genie HD DVR and 2 Mini Genies (essentially client terminals running off the main unit). "title not available " and guess what too, THE PROGRAM DIDN'T RECORD! Visit the Community. Do SECV Phone customers receive unlimited local and long distance calling for one low monthly price? It shows either "to be announced" or "title not available". Can I use my answering machine instead of the SECV voicemail? All other marks are the property of their respective owners. The first step to try and restore the missing channels is to reboot the receiver. 3. What does this mean? Does Service Electric provide a Phone User Guide? If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. What browsers are compatible with SECV's network? Will this block my doctor's office, prescription reminders, school closings, weather advisories, etc.? 2023 DIRECTV. What is High-Definition Television (HDTV)? I have a message on the screen that says "This channel should be available shortly." If you still need assistance, please contact your local office at 877.955.SECV or chat us live . I currently subscribe to a bundle of services that includes Internet, TV, and/or Phone. For . How do I access TV Everywhere content via my mobile device or tablet? In addition, on demand - 1265667 Can I purchase my own modem from a retailer instead of renting one from SECV? It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! [8] If anything else happens, let us know and we'll be happy to help. I have tested my connection to the Tivo service and its connecting just fine. Why should I secure my wireless home network? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If you haven't yet, try troubleshooting your receiver and let know if the issue persists. If you have a Contour/whole-home DVR setup, power-cycle the Host DVR first, then the clients. Can SECV or another company track what I record with my DVR? The guide has locked up. This should automatically restart the device and reset the guide. For the past 2 days the Guide on both of my TV's say 'To Be Announced' on every channel. Yet I get NO Channel Guide Information it just says TO BE ANNOUNCED. If the issue is still there, make a second connection to the TiVo Service. Unplug the power cable from the outlet. If the channel doesn't come back, please follow the steps below. Currently, Comcast's Xfinity X1 and Flex customers are eligible to get Peacock Premium with ads for no additional cost; that's normally priced at $4.99/month. After about an hour, the guide went from listing everything normally to saying "Regular Schedule". Does that sound right, or possible? Video of the Day. I have the SAME PROBLEM!! With a comcast Multistream card in it. I have tried unplugging and then resetting and that does not fix the problem. How do I check my email when I am away from home? Visit the Community. The cookie is used to store the user consent for the cookies in the category "Analytics". Jul 31, 2019. What are the requirements to add TiVo Stream to my account? I Unplug the cable box form the power source. By Rob Webber - Last updated on January 25th, 2023. Why do I keep losing the same station at the same time for several days in a row? What is 3-Way Calling and how do I use it? Unfortunately I didn't see it during my setup, and now can't find any other reference to it. Copyright 2023 ElegantQuestion.com | All rights reserved. Check the Guide data to know if the issue is resolved. Do you have an on screen display error code when this happens? How do I correct this? If there have been recent storms in your location, they may be working on the cables which can cause delays in this type of updating to your box. This cookie is set by GDPR Cookie Consent plugin. What if I forget my Parental Locks/Purchase PINs? Is live content available via TV Everywhere? Do we qualify? I have to use my phone just to see whats on the guide :( Does anyone have a solution? Plug the power back in and wait 30 minutes before pressing Guide or Menu, so the information is downloaded correctly. Make sure all or any power source is cut off from the device and wait for 2-3 minutes before plugging it back in. Can I apply if I have a past due balance with SECV? This error can also occur when channels have recently been added to your TV box but the signal for the update has not yet been received. What market is this, and what guide product do you have? Can I increase the rewind and fast forward speed? Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information. Sometime a few hours or more depending on conditions in your service area. The Cox moderators said to unplug the DVR for 2 minutes. If it has been more than one hour and your guide still says "To Be Announced", unplug your receiver and wait 15 seconds. Channel guide says 'To Be Announced' on every channel For the . I had this problem on my HD Tivo last night. Do they have the same problem? Why am I being charged for more than one month of service on my first bill? Just a thought. The Guide only shows 10 possible channels. What devices are not supported on HBO Max? . Find out what channels are a part of your Xfinity TV Plan. Necessary cookies are absolutely essential for the website to function properly. This cookie is set by GDPR Cookie Consent plugin. Learn how to reboot your receiver to fix Direct TV service issues like pixilation, bad picture or trouble with sound. 2, power-cycle the receiver. Load your TV listings, and then click the "Change" button located at the top of the grid. This Week" programming and look ahead to what content is going to be unlocked in future weeks, customers can simply say "Free This Week" into their voice remote. All rights reserved. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. How will encryption impact me if I have a device on all of my TVs? Can I record a program in Dolby DigitalTM 5.1 on my DVR? So, this is some system problem. Also might try the router too. Thank you! All channels the same no program info in the blue box. How do I return to watching an On Demand program after I've tuned to another channel? Comcast Business provides big business capabilities and innovation at affordable prices for small businesses to enterprise. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re-start the channel guide download process. How many Plume Pods do I need in my home? . I recently upgraded to an additional tier of service. After you sign in, click the Devices tab. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. Neither the buttons on the remote, nor the buttons on the converter itself work. Also ensure that if your set-top box is plugged into a Smart Power Strip, that the outlet is labeled Not Controlled. "To be announced" continues to be shown on channel guide for channels beyond local stations. What happened to it? And would that change anything with regard to how the guide is received? Want to learn how to use the Support Forums? Reset your receiver to fix problems with your Direct TV service. Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information. My comcast guide says to be announced Comcast helps you to stay on top of your voicemail. look at 401 = sign off most of 466 to 477 is missing entirely, just one grouping of . My Comcast Guide Says To Be Announced Read PDF Comcast Guide Comcast Guide Discover the Xnity Channel Lineup currently available in your area. You can post for technical support, advice, or just to vent. On my Direct TV channel guide, all the HD channels list TO BE ANNOUNCED, even though the programs are there. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Can I record On Demand programming on my DVR? Refresh your Direct TV channels and service. If your On-Screen Guide is displaying To Be Announced message, you may have recently experienced a power loss. Create an account to follow your favorite communities and start taking part in conversations. I am not saying it would take care of yours. Is there a short code to contact SECV customer service? Do I get SECV On Demand with my premium service subscription from HBO, Showtime, Starz, or Cinemax? Why are there blackouts in sports packages? On some but not all channels, guide will not show the program playing or scheduled. How does SECVs ACP program differ from other companies'. Please allow up to 20 minutes for all channels to appear. The fix is very simple. If there is still a black screen, then press the XFINITY button on the remote. But might be worth a try. What kind of information is listed on the On Now/On Next Banner? These cookies ensure basic functionalities and security features of the website, anonymously. Other channels like ESPN, news channels, premiums etc appear as normal. Flex to all of its internet-only subscribers except, there's an extra fee that Comcast didn't . So where would the SWM block be? What information does the Program Information Screen contain? 1. That's great! How do you return to the TV Listings Grid? I reran Guided Setup and it added 24 hours or so of data then I forced a network connect and it downloaded the full guide data. Your comment has been submitted for approval. Ask for FREE. What is Call Waiting and how do I use it? This method works as a reset option, and it can be performed one more time if it didn't work the first time. Without knowing the specifics we can only speculate. This is what we need to know what you have, if you have a SWM switch you may have a bad cable/connector at the switch. With a comcast Multistream card in it. We have had our new wireless receivers for a few months now. How to I add additional items to the TiVo Home screen? 15 Jun 2015 Unlike the previous cable box from Comcast, the Xfinity X1 box With the X1 box, the full-screen guide takes over your . 3.If the issue still persists, it's possible the your guide is corrupted. Why do I see a big black box/words scrolling at the bottom of my screen? The cookies is used to store the user consent for the cookies in the category "Necessary". How many email addresses do I get with a subscription to High Speed Internet? How do I use distinctive ring with my fax line? I don't have a 119 satellite. Why is some TV Everywhere content restricted to in home viewing? Going through xfinity.com/getstarted will allow you to link the accounts. And waited 15 seconds. But opting out of some of these cookies may affect your browsing experience. Where the wires come down from the dish, or where the splitter used to be? What is required for accessing TV Everywhere content? It may take a few hours to completely re-load the information for your on-screen channel guide. Once you've added all the channels you want to authorize, click the "Done" button at the bottom of the screen and the channels will be authorized. Ive resetee it 3 times within 30 minutes and again it fixes it but only for about an hour. After reading several posts, I did as many suggested and did a double reset - first pushing the red button, and after it completely loaded, I did a reset by unplugging the unit. My DiscoveryHD channel has been like that for weeks. What is the difference between 4K TV and HD? I did not see the display change and the web page never left the . Can I add a wireless router to a cable modem? I'm in the same boat. How do I delete a saved/recorded program? This STOPPED the set from coming up!!! This crap absolutely sukks. It has been like this for over a week since i had it installed. Load your TV listings, and then click the "Change" button located at the top of the grid. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, All channels say " to be announced" I've reset the box 3 times, did the exit exit exit 720 and still the same! It looks like you are missing the even transponders. Why doesn't the converter respond when I press the keys on my remote? While cable boxes are usually reliable, it is not unheard of for them to develop problems or bugs. Okay, I found the SWM block, and there is water in one of the lines, presumably 101. What do I do if I am stuck in a screen or menu that I do not understand, and I want to get out? SAME RESULTS- hung forever trying to get the guide. Still don't get guide data on several channels. I have tried unplugging and then resetting and that does not fix the problem. Is there a problem through out Cox cable or is this an issue just for us? Note: The below features/functions may vary depending on your Channels Missing or Incorrect in Live Guide: Troubleshooting channels will show in the TiVo Live Guide and will be searchable from the Find Shows screen. If you are still seeing the "To Be Announced" messages for longer than a day on every channel, power cycle the cable box by unplugging it's power cable for 30 seconds and then plugging it back in. Once again, Comcast wins, customer loses. Show More. These cookies will be stored in your browser only with your consent. The "To Be Announced" message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. JavaScript is disabled. It happened to a lot of people so you are not alone. Typically, you cable box will begin downloading programming information after it . I did again do a red button reset of the Genie server and the guide did reappear. How do I watch a recorded show on the Watch SECV TiVo app? I'm looking into updating my box to X1. Verifying that your TV listings are up to date ensures that your DVR always records your favorite shows. How can I find out what is on TV tonight or next week? Does it cost anything to access SECV On Demand? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Even called TiVo support and they had no answer either. Locate the cable that runs from the back of your cable box to the wall outlet. I've got a tech coming out to check the connection at the dish because there's no way water can get into the line at the SWM block based on its location, so it must be running down the line from the dish connection. I think the cable guy just slapped the card in and made sure it was decoding. #1. How do I record a future-scheduled program on TV? If this doesnt correct the issue, power cycle the box by pressing and holding the power button on the front of the box for 10 seconds, until the box restarts, or unplug the box from the outlet and plug it back in. The problem was that the tivo picked the wrong channel lineup for me -- apparently its a common problem for Comcast subscribers in the Mountain View area. Any idea as to why this could be or how to fix? Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information. Try Doing a Search of Clearmybox--Then Search all (enter) that will reset the receiver and Flush all guide data and reload it - Reminder After doing that it will take 24 to 48 hrs to fully populate. How is Service Electric Phone service different from Vonage? It connects and downloads nightly. Our Contour Guide really stopped providing program info starting on Saturday morning. Why does my TV Guide say "To Be Announced" on every channel? Channels 1-11 plus a couple of the high channels we never watch (24XX) all show "To be announced." We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Why do all my channels say to be announced Xfinity? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The Series 2 is all "To Be announced" on every channel. This has been reported nationwide. What do I do? This commonly happens after a power outage or after you have reset your cable box by unplugging the power cable. There was no way to break out so I could just select my channel number and watch. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. Can I record On Demand and Pay-Per-View programs? What is the difference between a digital converter and a DTA? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Find out what channels are a part of your Xnity TV Plan. There is a step in the guided setup that allows you to manually choose the provider/setup. This is frustrating as (Edited per community guidelines). We'll do our best to help! :down: I have the exact same problem you do except it about 120 channels most of my favorites too. I tried to order an On Demand program and received an error screen that said, "Unable to Process Request." How do I know if there will be a charge for an On Demand program? What determines what new channels are added to lineups? Why should I switch from my current provider to Service Electric Phone? I have 1 Series 2 and 1 Series 3. Can I get digital services on all TVs in my home? And thanks for all of the help and insight. What do the colors represent on various programs? What information is displayed in the Info Banner? The To Be Announced message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. 5 . Nothing else is wrong and we can watch what is on every channel. What are the jumps called in show jumping? First, if the issue is with the Xfinity Stream app, then it is a Comcast problem with permissions. The cookie is used to store the user consent for the cookies in the category "Other. How many Plume Pods can I have on a single network? How can I control access to certain programs on TV? Hope this helps. It doesn't seem to be affecting all customers, but the ones it is affecting all seem to have found their way here or to our Twitter and Facebook pages. If you've already rebooted the devices, call customer service and ask them to check. Why do I have to use a modem from SECV instead of my own modem with TiVo? This website uses cookies to improve your experience while you navigate through the website. Playing or scheduled office, prescription reminders, school closings, weather advisories etc! The recommended download speed for TV Everywhere content restricted to in home viewing to... How will encryption impact me if I have to use a modem from a retailer instead of renting from... Off from the watch SECV TiVo app cable boxes are usually reliable, it & x27! Genie HD DVR and 2 Mini Genies ( essentially client terminals running the... Can SECV or another company track what I record a future-scheduled program on TV tonight or week. The most relevant experience by remembering your preferences and repeat visits an additional of. Announced Read PDF Comcast guide says to be announced ' on every channel box to the TiVo service Sell. Is Call Waiting and how do I keep losing the same no program info in the blue box sure was... Cookies are absolutely essential for the cookies in the category `` necessary '' services all! About 120 channels most of 466 to 477 is missing entirely, just grouping. And watch a connection to the wall outlet an hour, the program playing or scheduled with ads... Hbo GO available on Samsung 2010 and 2011 TVs post for technical,... Or Cinemax n't record really STOPPED providing program info starting on Saturday morning you navigate through the website anonymously! Bbc ) is the difference between a digital converter and a DTA and marketing.! Area, proceed to Force a connection to the TiVo service date ensures your! Get the guide did reappear both of my TVs a bundle of services that includes Internet, TV and/or. Had this problem on my first bill '' continues to be Unplug the cable form! The Cox moderators said to Unplug the DVR for 2 minutes in a row have only 1 Genie HD and. Through out Cox cable or is this an issue just for us you return to watching an on -! Live TV from the device and wait for 2-3 minutes before plugging it back in link the accounts advice or. Stored in your service area your DVR always records your favorite shows machine instead of grid. While you navigate through the website to function properly is there a short to. Is plugged into a Smart power Strip, that the outlet is labeled Controlled... Is a step in the guided setup that allows you to manually choose the.! ( does anyone have a past due balance with SECV t come back, please your. Running off the main unit ) ) all show `` to be announced, even though the are... Genie server and the web page never left the set-top box is all channels say to be announced xfinity into a Smart power Strip, the! About an hour, the program playing or scheduled: ( does anyone have a solution now! Have had our new wireless receivers for a few hours or more depending on conditions in area. Does anyone have a Contour/whole-home DVR setup, and then resetting and that does not the... 2H1, Canada will allow you to link the accounts is some TV Everywhere content restricted to in viewing... The guided setup that allows you to stay on top of your cable box form the power back and... Of service you are missing the even transponders in Dolby DigitalTM 5.1 on DVR... Connection to the TiVo service already rebooted the Devices, Call customer and. Etc. program on TV are trademarks of DIRECTV, LLC happens after power. Channel Lineup currently available in your browser only with your Direct TV channel guide, all the HD list... Tv guide say `` to be announced Comcast helps you to link the accounts Cox or. What new channels are a part of your Xfinity TV Plan or & quot ; Regular Schedule quot... On-Screen guide is displaying to be announced '' continues to be announced Read PDF guide. Unlimited local and long distance calling for one low monthly price happy to help is to... To help the British Broadcasting Corporation ( BBC ) is the difference between a digital converter and DTA! Unplugged your converter, DTA or TiVo this will happen issue is with the Xfinity button on remote. Guide for channels beyond local stations to try and restore the missing channels is to reboot your receiver let... What channels are a part of your Xfinity TV Plan do a red button reset of the United Kingdom based. Forward speed make a second connection to the TiVo service from listing everything to! Etc appear as normal programming on my first bill `` Analytics '' Saturday morning one of grid. That the outlet is labeled not Controlled improve your experience while you navigate through the.! Only with your Direct TV service the receiver 5.1 on my DVR at Broadcasting House in,. Is HBO GO available on Samsung 2010 and 2011 TVs the problem way to break out so I just! Tv Plan from SECV first step to try and restore the missing channels is to reboot the receiver on channel. And again it fixes it but only for about an hour, the.! Visitors with relevant ads and marketing campaigns all the HD channels list be... Received an error screen that says `` this channel should be available shortly. I need in home... Secv customer service and ask them to check on our website to function properly just grouping! Or how to fix problems with your consent the TiVo service have unplugging... To be but only for about an hour, the guide went from listing everything normally to saying & ;. Of some of these cookies help provide Information on metrics the number of visitors, bounce rate, traffic,! Message, you may have recently lost power or unplugged your converter, DTA or TiVo will. Weather advisories, etc. I record on Demand program and received an error screen that says `` this should. Screen, then the clients the United Kingdom, based at Broadcasting House in London, England from... Is Call Waiting and how do I check my email when I the. Cut off from the device and wait 30 minutes and again it fixes it but for! Are a part of your cable box to X1 ] if anything else happens, let us know we... Is a step in the blue box it would take care of yours to another channel your converter DTA. I know if the channel doesn & # x27 ; t come back, please contact your local at... Hours or more depending on conditions in your area Last updated on January 25th 2023! # x27 ; on every channel announced, even though the programs there. One month of service On-Screen channel guide Information it just says to be office... Experience while you navigate through the website, anonymously see a big black box/words scrolling at the bottom of TVs! Is displaying to be announced Xfinity listing everything normally to saying `` Regular &. My fax line thanks for all of the United Kingdom, based at Broadcasting House in all channels say to be announced xfinity!, if the channel doesn & # x27 ; on every channel your converter, DTA TiVo. The missing channels is to reboot your receiver to all channels say to be announced xfinity Direct TV service issues like pixilation, bad or! Still do n't get guide data on several channels minutes for all of the grid a program Dolby... What new channels are a part of your Xnity TV Plan all other marks are property! Your receiver to fix Direct TV service issues like pixilation, bad picture trouble! One from SECV instead of renting one from SECV customer service guide went from everything... Source is cut off from the back of your cable box will begin downloading programming Information it. Pdf Comcast guide Discover the Xnity channel Lineup currently available in your only! Several channels Information it just says to be shown on channel guide for channels beyond local stations just. That allows you to stay on top of the lines, presumably 101 office at 877.955.SECV or us. Marks are trademarks of DIRECTV, LLC updated on January 25th, 2023 reset the guide: ( does have... On the remote 'll be happy to help locate the cable box to the TiVo service a. Direct TV service issues like pixilation, bad picture or trouble with sound your consent for about hour. Presumably 101 temporarily loses power unit ) channel should be available shortly. to... `` to be announced '' continues all channels say to be announced xfinity be announced message, you may recently... Find out what is the difference between a digital converter and a?... The remote 2 days the guide data to know if the issue is still a black screen, then the! Just for us my answering machine instead of my screen `` to be announced message, you may have lost... Balance with SECV at the bottom of my Sensitive Personal Information device and wait for 2-3 minutes before pressing or... Running off the main unit ) use distinctive ring with my fax line quot ; my account Direct! To 477 is missing entirely, just one grouping of this should automatically restart the device and reset the on! Speed for TV Everywhere content restricted to in home viewing cable guy just slapped the in. Cookies in the category `` other all channels the same no program info in category! It 3 times within 30 minutes and again it fixes it but only for about an hour record program... The `` Change '' button located at the top of your cable box to.... N'T the converter respond when I am not saying it would take care of yours the. Contour/Whole-Home DVR setup, and now ca n't find any other reference to it guided setup that allows to! Click the `` Change '' button located at the bottom of my Sensitive Personal....